Verito Solutions
Verito Solutions

Production/Application Support Engineer-Plano, TX (Hybrid)

Plano, TX, US • Posted 2 hours ago • Updated 2 hours ago
Contract W2
Contract Corp To Corp
1 Year
No Travel Required
On-site
Depends on Experience
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Job Details

Skills

  • production

Summary

Production/Application Support Engineer
Plano, TX (Hybrid)
Phone+Skype
6+month
JOb Description
 
Responsibilities:
  • Respond to and resolve business queries for Market Risk space.
  • Manage user query mailbox effectively, understand the scope of team’s work and ensure timely and appropriate response is provided for all user queries.
  • Respond to and resolve feed and batch support items, Manage alerts and monitoring.
  • Utilize important framework tools such as ITSM, ITRS, JIRA, DynaTrace and Splunk, etc. for both making updates and producing reports.
  • Incident management - provide timely and accurate user notifications as well as managing escalations when needed.
  • Documentation and knowledge management.
  • Follow up and coordinate resolutions with various development teams.
  • Assist with metrics reporting.
  • Coordinate and perform Business Continuity testing and related paperwork.
  • Organize and run meetings independently for issue resolution.
  • Identify scope for automation to reduce manual, repeating tasks.
Required Skills:
  • 10+ years of Production Support experience.
  • Strong SQL Knowledge.
  • Strong UNIX / LINUX knowledge.
  • Knowledge of Software Development Life Cycle.
  • Working knowledge of ITIL.
  • Strong verbal and written communication skills.
  • Excellent project and time management skills.
  • Ability to work in a multi-regional team.
  • Working knowledge of ITRS, DynaTrace and Splunk
  • Working knowledge of Autosys and Bob jobs.
  • Python Scripting knowledge.
  • Financial industry experience
  • Knowledge of Market Risk
  • Agile methodology
  • Operations exposure with Windows OS
  • Working knowledge with Tableau

 

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91170457
  • Position Id: 20115-40870-
  • Posted 2 hours ago

Company Info

About Verito Solutions

At Verito Solutions, our core mission is to be an essential partner in our clients’ success. With a strong vision to become a global leader in delivering innovative and value-driven technology solutions, we are committed to exceeding expectations at every step. Our team is fueled by passion, expertise, and an unwavering determination to provide cutting-edge solutions tailored to the evolving needs of businesses.

We understand the challenges organizations face in today’s fast-paced digital landscape. That’s why we focus on delivering technology solutions that not only enhance efficiency but also save our clients valuable time, money, and effort. Whether it’s optimizing workflows, strengthening cybersecurity, or driving digital transformation, Verito Solutions is dedicated to empowering businesses with seamless, scalable, and future-ready technology.

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