W2 - ServiceNow SAM Pro Lead - Remote

Location: Remote
Duration: Contract
Interview Mode:Video
Work Authorization: W2 only

We are seeking an experienced ServiceNow SAM Pro Lead to lead enterprise-wide Software Asset Management (SAM) initiatives. The ideal candidate will have strong expertise in ServiceNow SAM Pro, software licensing, compliance management, asset lifecycle management, and team leadership. This role will drive software governance, license optimization, audit readiness, and process automation across the organization.

• Lead the end-to-end Software Asset Management (SAM) lifecycle including procurement, deployment, maintenance, optimization, and retirement of software assets.
• Serve as the SME for ServiceNow SAM Pro implementation, configuration, and ongoing platform optimization.
• Lead and mentor technical teams, assigning tasks and ensuring timely delivery of project objectives.
• Manage software entitlement records, license positions, installations, and usage data.
• Perform software reconciliation and compliance analysis to identify risks and optimization opportunities.
• Conduct internal software audits and support external vendor audit activities.
• Ensure accurate software inventory reporting, documentation, and governance controls.
• Collaborate with Procurement, IT Operations, Security, Finance, and Vendor Management teams.
• Drive process improvement initiatives and recommend automation strategies within the ServiceNow platform.
• Develop dashboards, KPIs, reports, and executive-level metrics for software usage and compliance.
• Identify cost-saving opportunities through license optimization and unused software reclamation.
• Support regulatory, financial, and internal governance requirements related to software assets.

• 10+ years of IT Asset Management / Software Asset Management experience.
• 4+ years of hands-on experience with ServiceNow SAM Pro.
• Strong understanding of software licensing models (Microsoft, Oracle, IBM, Adobe, SAP, etc.).
• Experience with software reconciliation, entitlement management, and compliance reporting.
• Strong knowledge of CMDB, Discovery, Asset Management, and ITSM modules.
• Experience with workflow automation, scripting, and ServiceNow platform customization.
• Strong analytical, reporting, and data governance skills.
• Experience leading teams and enterprise transformation initiatives.

• ServiceNow SAM Pro Certification
• ITAM / SAM Certifications
• Experience in large enterprise environments
• Knowledge of ITIL processes