IT Administrator / Support Technician - Irving TX / Auburn Hill, MI - 2 days / Hybrid

Hybrid in Irving, TX, US • Posted 4 hours ago • Updated 4 hours ago
Contract W2
12 Months
No Travel Required
Hybrid
$15+
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Windows
  • macOS

Summary

Required Experience 1-3 years of experience in IT support, technical assistance, or help desk operations. Experience troubleshooting Windows and/or macOS environments. Experience supporting hardware, software, and peripheral devices. Experience with ticketing systems (ServiceNow, Jira, Zendesk, etc.). Experience assisting users with access management, basic network issues, and device setup. Experience maintaining technical documentation and support logs. Skills Required Technical Troubleshooting - Ability to diagnose and resolve common IT issues. Customer Service - Strong communication and support skills for assisting end users. Hardware & Software Knowledge - Understanding of computers, operating systems, and common business applications. Time Management - Ability to manage multiple tickets and prioritize effectively.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90614976
  • Position Id: 9104697
  • Posted 4 hours ago
Contact the job poster
JJ

John Joseph

Recruiter @ Silicon Software Technolgies
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