IT Audit Compliance Analyst Lead

job summary:

The Policy and Compliance Coordinator is a member of the IT Security Team and supports enterprise information security governance by administering policy and compliance processes, automating control activities, and coordinating evidence and reporting across the organization. This role is execution focused and responsible for end-to-end operational delivery within a defined scope.

location: Glen Allen, Virginia

job type: Contract to Perm

salary: $50 - 60 per hour

work hours: 8am to 5pm

education: Bachelors



responsibilities:

- Coordinate and administer the ServiceNow Policy and Compliance modules, ensuring accurate configuration, maintenance, and effective day to day operation

- Manage and monitor ServiceNow ITSM oversight ticket queues, ensuring timely intake, triage, tracking, and resolution of catalog, policy, and compliance related requests

- Collaborate with Information Security, Risk, Compliance, Legal, Audit, IT, and business stakeholders to support enterprise policy and compliance initiatives

- Operationalize and automate policy and compliance lifecycle activities, including policy management, reviews, attestations, continuous monitoring, and control testing

- Reduce manual effort through automation, standardization, and improved workflows for evidence collection and control validation

- Support a "test once, satisfy many" methodology to streamline compliance efforts across multiple regulatory, audit, and assurance requirements

- Implement and maintain continuous monitoring activities to identify policy or control violations and support timely response and remediation

- Develop, maintain, and communicate policy and compliance metrics through dashboards and reports for leadership and key stakeholders

- Coordinate information and evidence across the organization to support audits, assessments, regulatory inquiries, and internal reviews

- Manage competing priorities, short turnaround requests, and tight deadlines while maintaining high quality, accuracy, and attention to detail

- Create and maintain standard operating procedures, job aids, and other required documentation

- Identify opportunities for process improvement and efficiency and support the implementation of enhancements

- Work independently while collaborating closely with team members, application owners, contractors, and business partners

- Operate effectively in a distributed, virtual team environment

- Maintain a working knowledge of information security policies, standards, and regulatory requirements

- Demonstrates the ability to independently execute assigned responsibilities with minimal supervision, managing day to day operational tasks, exercising sound judgment, and escalating issues as appropriate. Accountable for end to end execution within a defined scope.

- This is a hands on, execution focused role with direct responsibility for operational delivery

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qualifications:

Bachelor's degree in Information Technology, Computer Science, or a related field preferred (In lieu of a degree, demonstrated IT or cybersecurity experience will be considered)

- Demonstrated understanding of cybersecurity risks, controls, and industry frameworks (e.g., NIST SP 800 53, NIST Cybersecurity Framework, ISO/IEC 27001)

- At least 3 years' experience with ServiceNow GRC/IRM and ideally ServiceNow ITSM modules

- Practical experience applying governance, risk, and compliance (GRC) principles

- Familiarity with governance tools such as the Unified Control Framework (UCF) and SIG

- Strong collaboration, interpersonal, and communication skills, with the ability to work effectively across technical and non technical stakeholders

- Understanding of project management principles and the Software Development Lifecycle (SDLC)

- Strong written and verbal communication skills with a focus on clarity, quality, and professionalism

- Demonstrated commitment to continuous improvement and process optimization

Additional Qualifications (Good to Have)

- Relevant cybersecurity or IT certifications (e.g., Security+, CISA, NIST CSF, PMP, CGRC, CISSP or CISM)

- Experience partnering with Risk, Compliance, Legal, and Internal Audit teams

- Familiarity with regulatory and assurance frameworks such as HIPAA, Sarbanes Oxley (SOX), NY DFS, SOC 1, and SOC 2

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.