Business Analyst

Job Title: Business Analyst

Job Summary:
The Business Analyst will partner closely with Product Owners, business stakeholders,
project leadership, and delivery teams to support discovery, business process analysis,
user acceptance testing (UAT), training readiness, and Azure DevOps (ADO) backlog
management activities. This role serves as a bridge between business operations and
technical delivery teams to ensure solutions align with business needs and are
successfully adopted by end users.
Key Responsibilities:
Business Analysis & Process Modeling
Develop process maps, workflow diagrams, and business operating procedures.
Identify process improvement opportunities and operational impacts.
Identify and document manual processes, workarounds, and exception-handling
procedures.
Develop end-to-end business and system interaction diagrams.
Product Owner Support
Partner with Product Owners to refine and maintain product backlogs.
Assist in developing user stories and defining acceptance criteria by gathering,
analyzing, and clarifying business requirements.
Provide recommendations on requirements traceability and business validation.
User Acceptance Testing (UAT)
Coordinate UAT execution activities with business stakeholders.
Track test execution, results, defects, and acceptance decisions.
Support end-to-end business process testing and release readiness
assessments.
Assist with documenting UAT evidence and acceptance recommendations.
Training & Organizational Readiness
Support training plans and end-user training materials.
Create job aids, quick reference guides, and process documentation.
Support stakeholder readiness, communication, and adoption activities.
Facilitate training sessions and knowledge transfer activities.
Azure DevOps (ADO) Support
Support backlog traceability between requirements, testing, and implementation.
Assist with ADO dashboards, reporting, queries, and documentation.
Documentation & Governance
Create and maintain project documentation, requirements artifacts, process,
training, and reference guide documentation.
Document business rules, validation rules, and exception processing
requirements.
Support project compliance with organizational delivery methodologies and
governance requirements.
Maintain documentation repositories, knowledge bases, and project wikis.
Required Qualifications:
8+ years of experience gathering requirements from users
6+ years of experience designing technical and business requirement
documentation
4+ years of experience with Agile methodology / SCRUM processes and
ceremonies
3+ years of experience maintaining and organizing Epics, Features, User Stories,
and Tasks using Azure DevOps backlog management tools (Kanban board,
Sprint board, etc.).
CBAP Certification (New Requirement)
Preferred Qualifications:
Experience using Azure DevOps for backlog and work item management
Experience supporting Product Owners in Agile delivery environments.
Other Desired Qualifications
Document current-state and future-state business processes.
Develop UAT strategies, test scenarios, and business validation plans.
Experience developing UAT plans, scenarios, and business validation strategies.
Experience creating training plans, training materials, and operational readiness
documentation.
Experience facilitating business process analysis and workflow modeling utilizing
tools like Bizagi.
Strong stakeholder facilitation, communication, and documentation skills.
Experience with large-scale government, healthcare, financial, or enterprise
system implementations preferred.
Experience documenting complex business program area integrations and data
flows.