Senior ServiceNow Developer – AI & ITSM Modernization
Varmoda Tech LLC
Dice Job Match Score™
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Job Details
Skills
- SERVICENOW DEVELOPER
- SERVICENOW
- SERVICE NOW
- JAVASCRIPT
- ECMASCRIPT
- JAVA SCRIPT
- AI SEARCH
- GENAI
- GENARATIVE AI
- ARTIFICIAL INTELLIGENCE
- AI/ML
- INTUNE
- ENTRA
- SCCM
- NACI
- PUBLIC TRUST
- SECRET
- TS/SCI
- FEDERAL
- GOVERNMENT
- DEPARTMENT OF
- DOE
Summary
Position Summary: Support a DOE Headquarters ServiceNow modernization initiative focused on AI-enabled service management, Employee Center, Workspace, Virtual Agent, workflow automation, and Microsoft ecosystem integrations. The developer will join an established AI transformation team responsible for expanding ServiceNow GenAI capabilities and building conversational, automated service experiences.
Responsibilities
- Design and develop ServiceNow solutions using ITSM Pro Plus capabilities
- Configure and enhance Service Operations Workspace
- Implement and expand GenAI and AI Search capabilities
- Support Virtual Agent, Live Agent, and conversational ticket submission
- Develop advanced ServiceNow scripting and workflow automation
- Build integrations with Microsoft Teams, Entra ID, Intune, SCCM, and SharePoint
- Support orchestration and bi-directional API integrations
- Enhance Employee Center and self-service experiences
- 7+ years of ServiceNow development experience
- Strong JavaScript scripting experience
- ITSM implementation experience
- Flow Designer and IntegrationHub experience
- REST API integration experience
- Workspace experience
- Ability to work in highly customized ServiceNow environments
- ITSM Pro Plus
- Now Assist / GenAI
- Virtual Agent
- Employee Center
- Microsoft Teams integrations
- Intune, Entra ID, SCCM integrations
- CSDM knowledge
DOE Public Trust (SF-85P)
- Dice Id: 91170631
- Position Id: 26-00574
- Posted 3 days ago
Company Info
About Varmoda Tech LLC
In today's digital world, safeguarding your business against cyber threats is essential. Varmoda Tech offers comprehensive cybersecurity services tailored to your needs. From assessing high-value assets to proactive threat detection and incident response, we're here to help you navigate the ever-evolving cyber landscape. Partner with us to fortify your digital defenses and keep your business secure.
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