IVR Developer


Magicforce
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Job Details
Skills
- IVR
- Contact Center
- Genesys
- Spring Boot
- Java
Summary
Seeking an experienced IVR / Contact Center Application Developer with expertise in Java, Spring Boot, AWS, Amazon Connect, and Genesys Cloud. The role involves building and supporting IVR solutions, contact center applications, APIs, and cloud-based services that enhance customer service operations.
Required Skills
- 10+ years of experience in Java Development.
- Strong experience with Spring Boot, REST APIs, and Microservices.
- Hands-on experience with Amazon Connect and/or Genesys Cloud.
- Experience developing IVR and Contact Center solutions.
- Strong knowledge of AWS Cloud Services.
- Experience with Node.js.
- API integration experience with CRMs, databases, and third-party systems.
- Knowledge of OAuth, JWT, and API Security.
- Experience with GitHub, CI/CD pipelines, and Agile/Scrum.
- Strong troubleshooting and production support skills.
Desired Skills
- Dice Id: 91163955
- Position Id: 9109359
- Posted 3 hours ago
Company Info
About Magicforce
MagicForce, is a Global Information Technology (IT) Staffing & Recruiting Firm, providing IT Staffing, Consulting, and Recruiting services. Responding to constantly changing technology needs and initiatives using internal staff alone becomes a challenge for most companies and IT departments.
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