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R&D Digital Tools and Automation Specialist

Onsite, AZ, US • Posted 1 day ago • Updated 3 hours ago

Full Time

On-site

USD $40.00 - 42.00 per hour

Fitment

Dice Job Match Score™

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Job Details

Skills

Document Management
Learning Management
LMS
Project Management
Data Structure
Database
Scripting
Prompt Engineering
Software Engineering
Information Technology
Computer Science
SAP
Microsoft Office
Collaboration
Innovation
Business Systems
Records Management
Data Management
Change Request Management
Workflow
Business Data
Productivity
Process Improvement
Workflow Optimization
Artificial Intelligence
Continuous Improvement
Operational Efficiency
User Experience
Research and Development
Data Integrity
Auditing
Reporting
Documentation
Technical Support
System Administration
English
Communication
Business Process
Attention To Detail
Regulatory Compliance
Customer Service

Summary

Data Analyst

Location: Onsite

Pay Rate: $40 - $42 per hour

Position Overview

We are seeking an experienced, tech-savvy R&D Enterprise Tools Operations Specialist to join a global support team focused on driving productivity, efficiency, and collaboration across Research & Development organizations. This role is ideal for a detail-oriented professional with strong technical aptitude, a passion for process improvement, and the ability to support complex enterprise systems while identifying opportunities for automation and innovation.

Desirable Skills & Experience

Prior experience supporting enterprise business applications such as Electronic Document Management Systems (EDMS), Learning Management Systems (LMS), or Project Management tools.
Knowledge of data structures, databases, automation, scripting, AI prompt engineering, and/or AI agent development.
Strong technical aptitude combined with excellent communication and customer service skills.
Preferred degrees in Software Engineering, Information Technology, Computer Programming, or Computer Science.
Experience with SAP, Cornerstone, Google Workspace, and Microsoft Office Suite is a plus.

About the Team

The Digital Innovation and Operational Services Chapter is a global R&D organization dedicated to improving internal operations by increasing productivity, efficiency, and collaboration across teams. The team focuses on simplifying systems, harmonizing tools and processes, and breaking down organizational silos to enable innovation.

Key Responsibilities
R&D Systems Support & Operations

Execute and fulfill R&D system requests while adhering to business system standards and compliance requirements.
Provide timely, professional, and customer-focused support for operational and system-related issues.
Serve as a Subject Matter Expert (SME) for one or more complex R&D business applications.
Develop expertise in specialized R&D processes such as records management, laboratory data management, and change request workflows.
Leverage knowledge of business data and organizational structures to improve efficiency and maximize scientist productivity.
Build strong organizational understanding to anticipate customer needs and provide proactive support.
Maintain a high level of service excellence while collaborating with a diverse global team.

Process Improvement & Automation

Identify manual processes and recommend opportunities for digitization and workflow optimization.
Develop or apply automation and AI-based solutions to reduce administrative workload.
Support continuous improvement initiatives that enhance operational efficiency and user experience.

Compliance & Data Integrity

Ensure all activities comply with regulated R&D processes and organizational standards.
Maintain data integrity across systems and support audit readiness.
Assist with data retrieval, reporting, and documentation as required.

Requirements

Bachelor's degree in a technical, scientific, business, or related discipline preferred.
3-5 years of professional experience in operations, technical support, system administration, or a related field.
Excellent written and verbal English communication skills.
Ability to quickly learn new software applications, systems, and business processes.
Strong attention to detail with the ability to execute complex tasks accurately and efficiently.
Demonstrated commitment to process compliance, quality, and customer service excellence.

#LI-JK1

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: sharpdec
Position Id: 52917
Posted 1 day ago

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