End User Support Analyst

End User Support Analyst
Location: Jersey City, NJ (Hybrid-3 days a week from client office in Jersey City)
Language: Japanese and English (Both English and Japanese language skills as well as cultural fluency are strongly required)

Job Profile:
Major Responsibilities
Conduct analysis of artifacts to determine methods of intrusion and best course of resolution while driving security improvement
Strong Incident Response knowledge and experience
Theoretical and practical knowledge with Mac OS, Linux, Windows operating systems and clouds
Experience with security data collection, analysis and correlation
Well-developed analytic, qualitative, and quantitative reasoning skills
Demonstrated creative problem-solving abilities
Security event monitoring, investigation, and overall incident response process
Investigate potential cybersecurity events across multiple environments using various tools and techniques
Development of information security policies, standards, and procedures
Strong time management skills to balance multiple activities and lead junior analysts as needed
Understanding of offensive security to include common attack methods
Understanding of how to pivot across multiple datasets to correlate artifacts for a single security event
A diverse skill base in both product security and information security including organizational structure and administration practices, system development and maintenance procedures, system software and hardware security controls, access controls, computer operations, physical and environmental controls, and backup and recovery procedures.
Detailed knowledge and experience in security and regulatory frameworks (CRI, ISO 27001, NIST 800 series, FFIEC, SOC2, STAR, etc.)
Support inquiries from compliance teams such as IT risk management and internal and external auditors to ensure documentation is complete and processes are in compliance with information security policies
Create reports analyzing activities or trends both within and outside of the organization
Support the development of security operations detections, playbooks, and automations to ensure threat detection, monitoring, response, and forensics activities align with best practices, minimize gaps in detection and response, and provide comprehensive mitigation of threats
Reviews internal logs and alerts to identify potential cybersecurity events. Triage cases based on output from automated alerts, and determine when to escalate to other teams
Monitors external service provider activity to detect potential cybersecurity events
Analyzes security data from all systems in real time to spot and thwart potential threats, attacks, and other violations
Analyzes compromised systems and remediates to a clean state
Performs breach indicator assessments to investigate network traffic for malicious activity
Assists with internal or third-party employee investigations
Assists in the production of various reports which identify and analyze relevant upcoming and ongoing threats to the enterprise
Research evolving threats, techniques, tools, and vulnerabilities in support of information security efforts
Stays current with information security program developments, industry frameworks, changes in the company, industry trends, and current security practices


Qualifications
Bachelor's degree in Information Technology, Cyber Security, Computer Science, or related discipline
5 + years of experience working in the Cybersecurity Operations or Information Security
Relevant technical and industry certifications, such as CISSP, ISSMP, SANS, GIAC, GCIA, CISM, CEH, GCFA, GCFE, GCIH, or GSEC are preferred
Experience in one or more security domains including Incident Response and Forensics, Security Governance and Oversight, Security Risk Management, Network Security, or Threat and Vulnerability Management preferred
Experience with information security risk management, including information security audits, reviews, and risk assessments
Both English and Japanese language skills as well as cultural fluency are strongly required.