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AWS Connect Solution Architect

Hybrid in Princeton, NJ, US • Posted 4 days ago • Updated 4 days ago

Contract Corp To Corp

Contract Independent

Contract W2

6 Months

No Travel Required

Hybrid

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

Amazon Connect
contact center

Summary

HI,

This is Srini from Pronix Inc!

Visa: Any Visa!!

W2/1099/C2C Allowed !!

Job Title: AWS Connect Solution Architect

Location: 2 days/week [Hybrid Position] at Princeton, NJ

We are looking for an experienced AWS Connect Solution Architect to design, implement, and production support cloud-based contact center solutions using Amazon Connect and related AWS services. The ideal candidate will work closely with business, technology, and operations teams to define requirements, create solution architecture, and deliver scalable, secure, and customer-centric contact center platforms.

Required Skills:

Strong hands-on experience with Amazon Connect solution design and implementation.

Experience with AWS services such as Lambda, Lex, S3, CloudWatch, API Gateway, DynamoDB, IAM, and related integration services.

Knowledge of contact center technologies, IVR, call routing, workforce workflows, and customer service operations.

Ability to design integrations with CRM platforms such as Salesforce, ServiceNow, Zendesk, or similar systems.

Strong communication, stakeholder management, and solution documentation skills.

Interested candidates can share the resumes to or call me @

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10444050
Position Id: 375-37712-3657
Posted 4 days ago

Contact the job poster

Vijay Ramagiri

IT Recruiter @ Pronix Inc

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