Maddisoft
Maddisoft

Personal Computer Support Specialist

Pontiac, MI, US • Posted 6 hours ago • Updated 2 hours ago
Full Time
Part Time
On-site
Fitment

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Job Details

Skills

  • SCCM
  • Active Directory

Summary

Maddisoft has the following immediate opportunity, let us know if you or someone you know would be interested. Send in your resume ASAP. - U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. Send in resume along with LinkedIn profile without which applications will not be considered. Call us NOW! ***Visa sponsorship is available for this position.

Job Title: Personal Computer Support Specialist

Location: Pontiac, MI (Onsite)


Position Summary

We are seeking a skilled Personal Computer Support Specialist to provide hands-on technical support for desktop hardware, software, and network connectivity. The ideal candidate will be responsible for installing, configuring, troubleshooting, and maintaining end-user computing devices while ensuring minimal downtime and efficient user support.


Key Responsibilities

  • Install, configure, and maintain PC hardware and peripherals (monitors, keyboards, printers, scanners, disk drives).
  • Load, configure, and verify software including operating systems and Microsoft 365 applications.
  • Perform workstation setup including network connectivity and system configuration.
  • Manage user profiles and perform data/application migration between systems.
  • Troubleshoot and resolve hardware, software, and OS-related issues.
  • Perform minor repairs or escalate complex issues to appropriate teams.
  • Provide onsite technical support to end users.
  • Maintain documentation of issues, resolutions, and system configurations.


Required Qualifications

  • Experience in desktop support or IT helpdesk roles.
  • Strong knowledge of Microsoft Desktop OS and Microsoft 365 services.
  • Hands-on experience with Active Directory and SCCM.
  • Experience with endpoint security tools such as Trellix ENS.
  • Knowledge of network setup and troubleshooting.
  • Experience with printer configuration (LPR printing).
  • Strong problem-solving and communication skills.


Preferred Qualifications

  • Experience in enterprise environments.
  • Basic networking knowledge (TCP/IP, DNS, DHCP).
  • Relevant certifications (CompTIA A+, Microsoft, etc.).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: RTX19d776
  • Position Id: OOJ - 1649-650-1776453496
  • Posted 6 hours ago
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