Technical Customer Support Professional

Practice: Managed Services Position Title: Customer Support Specialist Position Location: Remote Reports to: Team Lead Customer Support Job Summary: Responsible for the day-to-day support of Managed Services Clients. By leveraging customer service skills and understanding today's technologies and Electronic Health Record software, solve a wide variety of challenges in a fast-paced environment that is managed using ITIL methodology. The work hours for this role are Monday thru Friday 1:30pm CST -

Role: Customer Operations Representative () Location: Plano, TX Onsite Job Type: Full Time Job / Direct Hire Quick interview / Quick offer Job Description: Our Customer Experience team plays a critical role in identifying pain points, solving issues, and continuously improving the customer journey.As a Customer Operations Representative, you'll go beyond just advocating for customersyou'll be a problem solver, process optimizer, and data-driven decision-maker. This role is all about identify

WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future go