Configuration Developer (XML with Firelight experience)

About The Role



The Configuration Developer is responsible for implementing and maintaining business rules within FireLight proprietary SaaS electronic fulfillment platform. This role builds on foundational configuration skills to handle moderately complex business logic, ensuring that financial product applications are completed In-Good-Order with accuracy, completeness, and compliance.



The role operates across the Software Development Life Cycle (SDLC), from requirements understanding through configuration, testing, and deployment, while also supporting production issues. The Configuration Developer I collaborates closely with internal teams and clients to deliver high-quality solutions, improve user experience, and meet project timelines and KPIs.



This role actively leverages AI-enabled tools to improve speed, accuracy, and efficiency in rule creation, testing, and troubleshooting, reducing rework and enhancing productivity.



Responsibilities

• Configure and maintain business rules within FireLight to drive accurate and compliant user experiences for financial product applications.
• Implement configuration components including Role Codes, Review Queues, Needs Determination, mapping documents, and admin mappings.
• Ensure applications meet In-Good-Order standards across completeness, compliance, and business requirements.
• Participate across the SDLC including requirements understanding, configuration, testing, and deployment support.
• Perform unit and integration testing to validate accuracy and quality of configured business rules.
• Support customer deployments, ensuring timely and accurate implementation of configurations.
• Monitor and resolve issues via ticketing systems (e.g., Jira), ensuring timely turnaround and minimal client disruption.
• Provide Tier 2 production support by troubleshooting configuration-related issues and triaging client tickets.
• Collaborate with cross-functional teams to resolve defects, improve configurations, and enhance platform performance.
• Use AI tools to accelerate rule creation, scenario testing, and issue investigation to improve efficiency and reduce rework.
• Ensure adherence to coding best practices including simplicity, modularity, and reusability.
• Meet utilization, productivity, and quality benchmarks, including low churn and on-time delivery.
• Participate in team meetings, providing clear updates on progress, risks, and dependencies.
  

Qualifications

• 1-3 years of experience in a technical or configuration-focused role
• Strong proficiency in XML (creation, editing, troubleshooting) and understanding of structured business logic
• Solid understanding of Software Development Life Cycle (SDLC) in a SaaS environment
• Familiar with FireLight platform components and configuration concepts (or ability to ramp quickly)
• Working knowledge of tools such as Jira (ticketing), OpenAir (time tracking), Notepad++ (rule development), and Adobe Acrobat
• Exposure to integrations with third-party platforms (e.g., Salesforce, Redtail, Yellow Pages) is a plus
• Foundational understanding of financial services domain (insurance, annuities, life insurance processes, compliance requirements)
• Strong problem-solving skills with attention to detail and accuracy
• Able to manage multiple tasks and priorities in a fast-paced environment
• Effective written and verbal communication skills with the ability to collaborate across teams
• Self-driven with a learning mindset and willingness to adopt new technologies, including AI-enabled tools
• Able to work independently with minimal supervision while contributing effectively as part of a team