Position: Information Security Analyst 3 - Contingent
Location: Chandler, Arizona
Duration: Contract
Job ID: 176228
Only W2
Job Overview: This role is responsible for managing a high volume of customer requests (300+ JIRA tickets per month) related to privileged account onboarding and password vaulting in CyberArk. The analyst will review, validate, and determine eligibility of service accounts for CyberArk vaulting based on predefined criteria, cross-referencing multiple data sources and following documented procedures. Daily responsibilities include performing detailed analysis, troubleshooting issues, ensuring policy compliance, and supporting audit requirements. The position requires strong operational discipline, excellent attention to detail, and the ability to navigate complex IAM workflows while partnering with internal customers.
Responsibilities: - Manage and prioritize 300+ monthly JIRA tickets, ensuring timely and compliant processing.
- Review submitted service accounts, validate eligibility for CyberArk vaulting, and ensure correct classification and documentation.
- Perform password vaulting operations in CyberArk, including:
- Securing privileged passwords (domain admin, root, service accounts).
- Automatic password rotation and lifecycle management.
- Access control and permissions validation.
- Logging and audit evidence capture.
- Integrating accounts with servers, applications, and DevOps tooling.
- Cross-reference multiple source files, internal data repositories, and procedural documents to validate account information before onboarding.
- Troubleshoot issues related to CyberArk onboarding, access, policies, session failures, or account synchronization.
- Support reporting and metrics needs, including Tableau dashboards and Excel-based analysis.
- Contribute to continuous improvement of vaulting procedures, documentation, and workflow efficiency.
Qualifications: - 4+ years of Information Security Analysis or equivalent experience (IAM, PAM, Cybersecurity Operations, etc.).
- Strong understanding of password vaulting concepts, including:
- Secure storage of privileged passwords.
- Automated rotation.
- Just-in-time and least privilege access control.
- Audit logging and compliance tracking.
- Credential injection workflows.
- Experience with IAM/PAM platforms such as CyberArk, HashiCorp Vault, or similar tools.
- Advanced Excel skills (VLOOKUP, Power Query, data connections) and experience creating polished PowerPoint summaries.
- Familiarity with Tableau for reporting, dashboards, and data visualization.
- Strong attention to detail, analytical mindset, and ability to follow structured workflows and documented processes.
- Comfort working in a high-volume, process-driven operational environment.
Nice-to-Have Skills: - Hands-on experience with CyberArk, the primary tool used by the team (PAM, password vaulting, onboarding, rotation, policy enforcement).
- Experience with HashiCorp Vault, PAM modernization, or similar credential management tools.
- Understanding of compliance frameworks related to PAM (SOX, FFIEC, ISO controls, etc.).
- Ability to identify inefficiencies and recommend process improvements.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ;br>
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
- Pay any fee to be considered for, submitted to, or selected for any opportunity.
- Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
- Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $55 - $60
The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at
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