Technical Assistance Program Manager

Travel: Less than 5% required 
Duration: 2 years with possible extension 
Candidate preference: From East Coast time zone 
  
Goal
The new residential program is going to have two technical assistance programs - one for early design support and one for enhanced commissioning. Additionally, there are legacy projects associated with both of these efforts that also need to be continually supported. These projects need technical expertise to support existing and new architectural design partners and carbon-neutral multifamily and single-family building design projects, and also to sustain and grow this offering to as a key effort of the New
Construction Technical Assistance activity. This position will direct commissioning and design funding activities to architecture and design firms promoting and advancing carbon neutral design in new construction projects, gut renovations, and retrofits. In addition to working closely with NYSERDA staff, architects and designers, and key market actors, the position will manage design and commissioning funded projects and promote the funding opportunity.
 Experience required

• 3-6 years

Technical & Professional Skills & Knowledge

• Has well developed understanding of relevant technical principles and their application to a program area.

• Develops/formulates Deployment issues, problems and needs in at least one technical area.

• Has acknowledged expertise at conceptual level of technical skills and knowledge in at least one program area.

• Has basic understanding of State energy/environmental economic development issues.

Creativity in Project & Program Development

• Has developed and managed projects with little specific direction.

• Develops new projects and co-funding sources with own initiative.

• Carried out development of several projects through competitive solicitation phase that may or may not result from own initiative.

• Has provided ideas and rationale for program development in at least one technical area.

Organization Skills & Productivity

• Has demonstrated ability to implement projects in a timely manner.

• Demonstrates the capability to manage all aspects of ongoing projects with no supervision. Is able to prioritize workload with other responsibilities.

• Effectively discharges general technical and project management assignments in a timely manner.

• Demonstrates strategic thinking connected to the organization's goals.

Leadership / Interpersonal Relations / Judgement

• Has demonstrated ability to effectively head working groups or program teams.

• Provides guidance to junior staff when appropriate and can supervise the day-to-day work of interns.

• Has full confidence of peers and superiors.

• People skills have developed to show leadership and an ability to motivate others.

Communication Skills & External Relations

• Has demonstrated ability to produce both written material and verbal presentations that are direct, recognize and focus on issues, are both comprehensive and concise and require editing only in most sensitive and complex areas.

• Is able to negotiate effectively with contractors and interface effectively with customers and other outside contacts.

• Has demonstrated ability to prepare and present papers at professional meetings, seminars and conferences.

Required skills
The candidate must:

1. Be self motivated;

2. Have the ability to think strategically;

3. Possess clear and effective written and verbal communication skills;

4. Be able to organize multiple workstreams and handle competing deadlines;

5. Function at a high level in Microsoft Office applications

Special skills
The candidate must:

1. Have technical knowledge of architectural and engineering design, building system specification, and construction practices of clean, resilient, and carbon neutral ready projects;

2. Have technical knowledge of residential typology, both single family and multifamily.

3. Understand the construction industry, building innovation, and the financial considerations of developers and building owners, or be familiar with the building design industry;

4. Possess technical knowledge of energy efficient equipment and renewable systems;

5. Have working knowledge of Passive House, LEED, and other design strategies and certifications;

6. Have experience managing projects including tracking deadlines, budget, and deliverables

7. Be able to coordinate and run productive meetings with multiple participants

8. Possess ability to communicate effectively with architects and designers, customers, contractors, and internal staff.

Education/Certifications required

• Bachelors degree, preferably in architecture/engineering/construction management/building sciences/energy - The successful candidate will need to be extremely motivated and have exceptional organizational skills.

• High Performance technical training preferred.

IT Systems used

1. Microsoft Office 365 Suite including Outlook, Excel, Word, PowerPoint, Teams

2. Salesforce Portal

3. NYSERDA's SharePoint site

4. Cisco Webex

5. Marketing Collaboration Tool

6. Adobe Professional Suite

7. General Internet

8. Asana

Tasks 

1. Manage current and future pipeline of architecture and design projects submitted through the technical assistance programs;

2. Complete technical review of partner and project proposals to the technical assistance programs and project deliverables;

3. Analyze data at a project and tactic level to identify deep energy savings and financial implications for project teams;

4. Contribute to managing technical assistance projects in online database, including data entry, deliverable tracking, and invoice approval;

5. Engage with architecture and design teams, active and new market actors, including customers and developers, to understand market trends, market gaps, and spur activity in current and future NYSERDA programs;

6. Support new program strategy development for technical assistance programs, including conducting market research on carbon neutral and zero emission building innovations and trends;

7. Review the technical assistance program portfolios to identify projects that would make strong case studies showcasing high performing building design trends or best practices;

8. Engage with internal and external partners to provide key information to feature technical assistance program projects in case studies and/or other content

9. Participate in regular meetings with various project teams;

10. Identify additional stakeholders for NYSERDA to collaborate with to promote and expand other related technical assistance offerings;

11. Support business process improvement efforts