Business Analyst - State Unemployment Insurance

CSG Government Solutions is a national leader in planning, managing and supporting complex projects that modernize the information technology and business processes of large government programs. Since 1997, we have applied our expertise, innovation, and results-oriented mindset to the most complex program modernization projects of over 200 government and other organizations including 48 state governments, the U.S. Department of Health and Human Services, the U.S. Department of Labor, and large municipal governments.

CSG provides multiple service offerings to our valued clients.

• PMO by CSG brings all the expertise and experience needed to establish and operate a full-service PMO.
• IV&V by CSG provides independent insight into all aspects of a project, with a focus on risk identification, analysis, and mitigation.
• QA by CSG deploys highly experienced teams and innovative methods, knowledge, and tools to assure that complex projects achieve our client s objectives.
• Strategy by CSG brings our high-value resources to provide insight into best practices
• OCM by CSG operates on the principle that people are the key to realizing and sustaining the benefits of program modernization.

CSG is seeking a Business Analyst for our national Unemployment Insurance practice with the following skills and experience:

• 3 to 5 years of experience with Unemployment Insurance (Tax and/or Benefits)
• Experience working with users to define and develop business requirements
• Experience developing use cases and mapping back to requirements for traceability purposes
• Experience executing both manual and automated testing of functional, user acceptance and data conversion, including the following is a plus:
• Experience developing/executing test scripts based on the review of business requirements/use cases
• Experience with logging test script results and defects
• Experience with MS Office suite
• Excellent written and verbal communication skills in dealing with senior leadership and executive stakeholders
• Not necessary to relocate, but 25-50% travel to client sites may be required

**All candidates authorized to work in the US without sponsorship are eligible to apply**

Working at CSG

Clients trust us with their most difficult challenges, so we have to be at the top of our game, and you will be too. You'll also find that we're able to keep it in perspective, combining a strong work ethic with an appreciation for a balanced life.

It's a team atmosphere where dedicated professionals with complementary talents encourage one another to do their best work in an environment focused on integrity, growth, and excellence. These are just a few of the many reasons why CSG has been named annually by Forbes as one of America's Best Management Consulting Firms for eight years in a row.

Our Focus on Professional Development

We're dedicated to the personal growth of our employees and have programs that enable you to enhance your skills and pursue your career goals within our company.

Our Professional Development group works with you to develop an individual Professional Development Plan (PDP) that aligns your goals with the skills we need to deliver the highest quality services to our clients. Your PDP addresses staffing assignments, training, and other factors that keep you on the path to a rewarding career.

Our training program, The CSG Way, is focused on continuously developing the skills of our employees and sharing knowledge across our organization. The program includes courses that develop your analytical, management, and leadership skills; expand your program knowledge; and prepare you for project assignments.

Benefits

Competitive Benefits include Medical and Dental Insurance, Life Insurance, Short-Term and Long-Term Disability Insurance, 401k with employer match, Paid Vacation and Holidays