Business Systems Analyst (BSA)

Direct Client

Business Systems Analyst (BSA) 
Client: Cyber Security
Location: Charlotte, NC
24 Months C2C

Note : Location can be remote for the right candidates, anywhere in the US, but for monthly meetings needs to travel to Charlotte, NC!!!!

We are seeking a Business Systems Analyst (BSA) to support Revenue and Sales process automation within the n8n Automation Department. This role sits at the intersection of Sales, RevOps, Finance, and Technology, with a strong focus on Lead‑to‑Cash (L2C) and Quote‑to‑Cash (Q2C) workflows powered by n8n and Workato.
The ideal candidate is a systems‑thinking BSA who can analyze revenue workflows, identify automation opportunities, and design scalable integrations across CRM, CPQ, billing, and ERP systems—working closely with developers and stakeholders to deliver reliable, revenue‑safe automation.

Key Responsibilities
Revenue & Sales Process Analysis
Analyze and document current‑state and future‑state revenue and sales workflows, including:
Lead → Opportunity → Quote → Order → Contract → Billing → Renewal
Identify gaps, bottlenecks, and manual handoffs across Sales, RevOps, Finance, and CS teams
Translate business requirements into clear, automation‑ready functional specifications
 
Automation Strategy & Integration Design
Partner with stakeholders to design end‑to‑end revenue automations using:
n8n (primary)
Workato (secondary)
Define integration flows across systems such as:
Salesforce (Sales Cloud, CPQ, Service Cloud)
Billing platforms (Stripe, Salesforce Billing, Zuora)
ERP systems (NetSuite, SAP, Oracle)
CLM tools (DocuSign, Conga, Adobe Sign)
Ensure automations support pricing accuracy, contract integrity, billing correctness, and revenue predictability

Cross‑Functional Collaboration
Act as a liaison between Revenue stakeholders and automation engineers
Facilitate workshops and working sessions with:
Sales Operations
Revenue Operations
Finance & Accounting
Legal & Compliance
Engineering / Automation teams
Support backlog refinement, prioritization, and roadmap planning for revenue automation initiatives
 
Delivery, Testing & Governance
Create and maintain:
Business Requirements Documents (BRDs)
Functional Specifications
Process flows and integration diagrams
User stories and acceptance criteria
Support UAT strategy, execution, and sign‑off for automated revenue workflows
Validate automation outcomes against business rules, revenue policies, and audit requirements
Ensure data consistency and integrity across CRM ↔ CPQ ↔ Billing ↔ ERP systems