Production Operations Supervisor

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We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title
Production Operations Supervisor

About your role:

We are seeking a dynamic and experienced Production Operations Supervisor to lead our Deployment team. This role requires ensuring the smooth operation of the production process, meeting production targets, and maintaining product quality. A strong emphasis on people management skills, effective communication, meeting deadlines, attention to detail, project management, and the ability to collaborate both within and outside of the operation are essential attributes.

What you will do:

• Supervise, motivate, and develop a team of production workers.
• Foster a positive work environment that encourages teamwork and high morale.
• Set performance expectations, provide feedback, and conduct performance evaluations.
• Oversee daily production activities to meet production targets and quality standards.
• Ensure efficient utilization of resources and equipment.
• Monitor production schedules and adjust as necessary to meet deadlines.
• Maintain keen attention to detail to ensure the highest product quality.
• Implement and enforce quality control processes.
• Investigate and address any quality issues promptly.
• Plan and execute production projects, including resource allocation and scheduling.
• Track project progress, identify bottlenecks, and implement solutions to ensure timely completion.
• Communicate effectively with team members, management, and cross-functional departments.
• Collaborate with maintenance, logistics, and other departments to optimize production processes.

Experience you'll need to have:

• 5+ years of experience in a supervisory role within a production, manufacturing environment.
• 4-7 years of people management experience
• High School Diploma, or equivalent work experience and/or equivalent military experience.
• Proficiency in Microsoft Suite, including Excel, Word, and PowerPoint.
• Excellent people management and leadership skills.
• Strong communication and interpersonal skills.
• Detail-oriented with a focus on quality.
• Project management skills, with the ability to prioritize tasks and meet deadlines.

Experience that would be great to have:

• Bachelor's degree in a related field or equivalent work experience and/or equivalent military experience.
• Experience in process improvement initiatives.
• Proven track record in building and maintaining relationships with external partners and suppliers.
• Ability to adapt to changing production demands and priorities.
• Strong problem-solving abilities and a proactive approach to challenges.
• Demonstrated success in mentoring and developing team members.

Sponsorship:

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers' extra effort with points used for rewards
• Eight Employee Resource Groups to foster a collaborative culture
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Medical, dental, vision, life, and disability insurance options available day one
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.