Insurance Delivery Leader (Insurance Background)

• Posted 20 hours ago • Updated 4 hours ago
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Job Details

Skills

  • PMP
  • Process Improvement
  • Change Management
  • Agile
  • PMO
  • Scrum
  • Vendor Management
  • Portfolio Management
  • ITIL
  • Account Management
  • Capacity Planning
  • Program Management
  • risk management
  • Insurance Domain
  • Safe
  • Contract Management
  • Forecasting
  • Business Development
  • Financial Management
  • Digital transformation
  • Project Governance
  • Program Delivery
  • KPI Management
  • Budget management
  • Compliance Management
  • PRINCE2
  • Resource Management
  • Escalation Management
  • Executive Stakeholder Management
  • Cross-functional Leadership
  • IT Delivery Management
  • Delivery Leadership
  • Insurance Industry
  • Client Relationship Management
  • Client Engagement
  • Program Governance
  • Multi-Project Management
  • Global Delivery Model
  • Onshore-Offshore Delivery
  • Offshore Coordination
  • Account Profitability
  • Commercial Management
  • SLA Management
  • Service Management
  • Operational Excellence
  • Strategic Partnership
  • Account Growth
  • Consulting Services
  • Enterprise Account Management
  • Fortune 500

Summary

Role: Insurance Delivery Leader
Location: Canada/USA - Remote
Duration: 12 Months Contract

Role Overview

  • We are seeking an experienced Delivery Leader with strong Insurance domain experience to manage enterprise client accounts, drive delivery excellence, and build strategic customer relationships across global onshore-offshore teams.

Key Responsibilities

  • Lead delivery across multiple projects, ensuring timelines, budgets, quality, and SLAs are met.
  • Serve as the primary client-facing leader for business and IT stakeholders.
  • Establish program governance, conduct reviews, and manage escalations.
  • Coordinate with offshore delivery managers and technical teams.
  • Drive process improvements, digital transformation, and account growth opportunities.
  • Manage risks, compliance, financials, forecasting, and resource planning.
  • Provide executive-level reporting on program status, KPIs, risks, and issues.
  • Manage vendors and cross-functional global delivery teams

Required Skills

  • 15+ years of IT Delivery/Program Management experience with strong client-facing experience.
  • Strong experience managing large, complex, multi-project programs in global delivery models.
  • Expertise in program governance, delivery management, stakeholder management, and financial management.
  • Strong leadership, communication, negotiation, and problem-solving skills.
  • Experience with enterprise/Fortune 500 clients and consulting/IT services organizations.
  • Bachelor's or Master's degree in a relevant field.

Preferred

  • Strong Insurance domain experience.
  • PMP, PRINCE2, Agile, Scrum, SAFe, or ITIL certification.
  • Experience in digital transformation, operational excellence, and account growth.
  • Strong commercial and strategic customer engagement skills.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10515154
  • Position Id: 2026-7118/42065
  • Posted 20 hours ago

Company Info

About Aroha Technologies

Michael Arrington, founder and co-editor of Tech Crunch once famously said that ‘The best startups generally come from somebody needing to scratch an itch’.

 Quite true to the thought, Aroha Technologies Inc was launched in 2008 in Florida. While we began our journey with a powerful Staffing Specialist & Software Development, Today our procedure has amplified into a more robust and simplified solution for Marketers looking for consistent and long term.

In our quest to do better, we resolve to simplify user acquisition, retention, engagement and large Business without blinking an eyelid! A semi-remote team spread across the globe, we are here to help you one step at a time.

Unmatchable growing excellence When AROHA was formed, we interviewed many potential clients and business colleagues and asked what a single important question seemed: “If you could design a firm to meet your needs, what would it look like?” The answers to that question have guided our thinking and planning on an ongoing basis, and form the core of our thinking about how we treat our clients and our employees, whom we call associates.

At a most basic level, we have stated our mission in a promise to our clients and our associates: “Unmatchable growing excellence.” This alignment governs superior service to our customers and supports our associates who perform that work, which cannot be matched by our competitors.

In short, we believe that care of our associates, disciplined financial management, and constant attention to the fundamentals of good delivery adds up to a successful, scalable business.

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