DescriptionSeeking an IT Support professional with a strong service mindset to deliver high-quality technical assistance, streamline onboarding/offboarding, and support a variety of SaaS and endpoint technologies onsite in Chicago. This role is ideal for someone who thrives in fast-paced environments, communicates effectively, and enjoys improving support processes and documentation.
Description- Provide technical support to internal employees and contractors across hardware, software, and SaaS tools.
- Support onboarding and offboarding processes, including account provisioning, hardware setup, and access management.
- Collaborate with cross-functional teams (HR, Security, Engineering) to maintain smooth IT operations and support workflows.
- Assist with ticket triage and resolution, escalating complex issues when appropriate.
- Administer and support SaaS platforms including Google Workspace, Slack, Zoom, Atlassian JIRA/Confluence, and OneLogin.
- Contribute to improving IT documentation, SOPs, and overall support processes.
Skills- MDM (Jamf or similar)
- Automation tools: Zapier, IFTTT, Workato
Additional Skills & Qualifications- 2-5 years of IT support experience (helpdesk, desktop support, or similar) in a fast-paced environment (startup, MSP).
- Strong communication and troubleshooting abilities, especially when supporting remote teams.
- Familiarity with Google Workspace, Slack, Zoom, OneLogin (or similar), and macOS/Windows environments.
- Experience with ticketing systems such as JIRA or similar.
- Basic understanding of user access management, roles, and SaaS administration.
- Self-motivated, detail-oriented, and eager to learn new technologies.
Job Type & LocationThis is a Contract position based out of Chicago, IL.
Pay and BenefitsThe pay range for this position is $30.00 - $38.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a hybrid position in Chicago,IL.
Application DeadlineThis position is anticipated to close on Mar 5, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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