NMK Global Inc. is a global IT Services & Solutions company specializing in IT Staffing, Technology Consulting, Workforce Solutions, and Application Development Services. We help organizations build high-performing technology teams by connecting them with exceptional talent across a wide range of industries. Our expertise, industry knowledge, and consultative approach enable clients to achieve successful business outcomes while helping professionals advance their careers.
Job Title: Salesforce Administrator (Technical)
Location: India – Offshore
Work Mode: Remote
Client: DataVant
Pay Rate: Negotiable
Experience: 8+ Years
Job Description:
We are looking for an experienced Salesforce Administrator (Technical) to manage, configure, and support Salesforce applications. The ideal candidate will have strong hands-on experience with Salesforce administration, automation, security, data management, and integrations while working closely with business and technical teams.
Key Responsibilities:
• Configure and maintain Salesforce Sales Cloud and Service Cloud.
• Manage users, roles, profiles, permission sets, sharing rules, and security settings.
• Create and maintain Flows, approval processes, validation rules, and workflow automation.
• Perform data management, imports/exports, data cleansing, and troubleshooting.
• Create and maintain reports, dashboards, list views, and custom objects/fields.
• Monitor Salesforce performance, system issues, and production incidents.
• Support Salesforce releases, deployments, testing, and change management.
• Work with developers on Apex, Lightning Web Components (LWC), and integrations when required.
• Troubleshoot integrations using REST/SOAP APIs and external systems.
• Collaborate with business stakeholders to understand requirements and provide technical solutions.
• Maintain Salesforce documentation, configuration standards, and best practices.
• Participate in Agile/Scrum ceremonies and production support activities.
Required Skills:
• 4+ years of hands-on experience as a Salesforce Administrator / Technical Salesforce Administrator.
• Strong knowledge of Salesforce Administration and Configuration.
• Experience with Salesforce Sales Cloud and Service Cloud.
• Strong hands-on experience with Salesforce Flow and automation.
• Good understanding of Salesforce security and access controls.
• Experience with Reports, Dashboards, Data Loader, and Data Management.
• Knowledge of SOQL, Apex, LWC, REST/SOAP APIs is preferred.
• Experience with Salesforce deployments and release management.
• Strong troubleshooting and problem-solving skills.
• Good communication and collaboration skills.
• Experience working with offshore/onshore teams is preferred.
Preferred Certification:
• Salesforce Certified Administrator
• Salesforce Platform App Builder
• Salesforce Platform Developer I – preferred
Education:
Bachelor’s degree in Computer Science, Information Technology, or a related field preferred.
NMK Global Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and consider all qualified applicants without regard to age, race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law.
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