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Job Description
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Key Responsibilities
Standards and Requirements
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Establish, refine, and promote consistent BA methods, templates, and documentation standards.
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Ensure high‑quality requirements such as BRDs, RTMs, user stories, acceptance criteria, process flows, and data requirements.
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Validate requirements to confirm business value, technical feasibility, and alignment with organizational goals.
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Provide clear and constructive feedback to improve BA deliverables and reduce rework.
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Ensure BA outputs are accurate, complete, and delivered on time to support project milestones.
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Support testing approaches that include functional, non‑functional, and data‑related needs.
Support Teams and Build Alignment
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Create a collaborative and supportive environment across business units, IT teams, and vendor partners.
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Act as a trusted liaison who brings clarity and alignment to complex business needs.
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Facilitate workshops, discovery sessions, and cross‑team discussions that support decision‑making.
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Support change management through clear and proactive communication.
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Work with product owners, project managers, and leadership to prioritize requirements, manage risks, and maintain project momentum.
Communicate Clearly and Influence Decisions
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Communicate complex ideas in a clear and simple way for executives, technical teams, and end users.
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Translate business needs into structured, actionable requirements and documentation.
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Present recommendations, findings, and updates to senior leadership with confidence.
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Produce well‑organized documentation that supports planning and solution design.
Coach and Develop the BA Team
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Mentor and develop Business Analysts, building confidence and strong analytical skills.
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Identify opportunities to improve BA processes, tools, and team capabilities.
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Lead improvements that increase efficiency, consistency, and quality across the BA function.
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Ensure alignment with leadership and the team before introducing new methods or standards.
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Remove roadblocks, provide direction, and address risks that affect BA performance.
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Model accountability, transparency, and a commitment to high‑quality work.
Qualifications
Required
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Bachelor’s degree in Business, Information Technology, or a related field
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7 or more years of Business Analyst experience, including at least 3 years mentoring or leading analysts
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Strong written and verbal communication skills
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Solid understanding of elicitation techniques, requirements documentation, and process modeling
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Experience with Agile methods such as Scrum or Kanban
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Strong facilitation and stakeholder engagement skills
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Experience with enterprise‑level or multi‑module systems
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Proficiency with BA and ALM tools such as Jira or Azure DevOps
Preferred
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Experience shaping BA practice standards or contributing to a BA Center of Excellence
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Background in data governance, data integration, or data quality
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Familiarity with testing methods and ALM or automated testing tools
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Strong analytical and problem‑solving skills, including the ability to use data for insights
Skills and Competencies
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Servant leadership and mentoring
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Strong communication and presentation skills
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Analytical mindset and focus on continuous improvement
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Skilled in stakeholder engagement and facilitation
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High attention to detail and commitment to quality
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Ability to manage multiple priorities and support several projects at once
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Proficiency with Microsoft Office and process modeling tools
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Top Skills & Years of Experience
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Required/Desired Skills
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Skill
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Required /Desired
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Amount
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of Experience
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Business Analysis - Expert level knowledge in business analysis functions (requirements, stakeholder management, testing, etc)
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Required
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10
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Years
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Leadership - Strong leadership and mentoring skills, with experience leading and guiding experienced teams.
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Required
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7
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Years
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Communication - Effectively conveying ideas to both technical and non-technical teams at various levels of an organization
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Required
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7
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Years
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Stakeholder Management - Ablity to build and maintain working relationships with key stakeholders within the organization
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Required
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7
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Years
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Support - Guide and help experienced professionals in achieving their goals and support in removing obsticles.
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Required
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7
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Years
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