About the Role: Grade Level (for internal use): 11
The Team:
The Enterprise Solutions business within S&P Global Market intelligence provides buy-side, sell-side, and corporate clients with industry-leading software, data and services.
Our Client Lifecycle & Regulatory Solutions ecosystem is comprised of products that help our customers manage complex compliance & regulatory requirements as well as client lifecycle workflows.
- Client Lifecycle Management: Provides automated and configurable solutions to centralize end-to-end client lifecycle processes for brokers, custodians, corporates, fund admins, buy-sides, investors, and service providers.
- Regulatory Solutions: Suite of solutions helping market participants to make regulatory elections, declarations, and securely permission regulatory information to their trading counterparties.
- Documentation Solutions: Helping clients to manage all aspects of the documentation lifecycle, from creation to data extraction and utilization of that data to increase process automation.
- Outreach 360: Platform designed to tackle the intricate challenges of client outreach and communication essential for regulatory updates, client lifecycle events, due-diligence, and data gathering.
- KYC / Managed Services: Assist clients with scalability challenges, the ability to utilize our Data, Technology, and services to manage complex regulatory engagements
Responsibilities and Impact: - Define product vision, strategy, and roadmap; ensure user stories align with objectives.
- Develop workflow and process diagrams; troubleshoot technical issues.
- Communicate with clients to interpret and deliver on business and technical needs
- Collaborate with cross-functional teams to deliver tailored solutions that meet client requirements and drive business growth.
- Utilize creative problem-solving skills to address challenges and develop innovative strategies and solutions that enhance client satisfaction and retention.
- Demonstrate agility by pivoting quickly in response to changing market conditions and client demands.
- Gather and analyze business requirements to deliver robust, commercial solutions.
- Author detailed functional specifications and collaborate closely with Commercial, UI/UX, Development, and QA teams.
Desired behaviors: - Growth Mindset: Embrace challenges and view failures as learning opportunities, consistently seeking ways to improve and innovate.
- Creativity: Approach problems with an open mind, generating unique solutions that align with client needs and market trends.
- Agility: Exhibit flexibility and adaptability in fast-paced environments, making informed decisions to drive success.
- Collaboration: Work effectively with internal and external stakeholders, fostering a culture of teamwork and shared success.
- Client-Centric Approach: Prioritize client needs, ensuring exceptional service delivery and long-term partnerships.
Compensation/Benefits Information:
S&P Global states that the anticipated base salary range for this position is $120,000 - $130,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications.
In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan.
This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here .
What we're looking for: Qualifications:
- 3-5 years of experience in a client onboarding or client lifecycle role within the financial services industry OR 4-6 years as a Product Manager or Business Analyst, preferably in financial markets.
- Background/understanding in financial technologies, with strong analytical skills with the ability to interpret market data and client feedback to inform strategic decisions.
- Excellent communication and interpersonal skills, with a track record of positive client and stakeholder management skills, as well as the ability to work dynamically in a collaborative environment.
- Familiarity with KYC and regulatory compliance requirements is a plus.
Additional Preferred Qualifications: - Commercial awareness gained within banking, asset management, or broader financial services environments is advantageous.
- Solid understanding of Agile delivery frameworks, with hands-on Scrum Master experience considered an advantage.
- Strong collaboration skills, with the ability to adapt quickly in fast-paced environments while maintaining high ethical and professional standards.
- Experience with AI/automation-driven compliance solutions.
Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States.
Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.
About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit .
What's In It For You? Our Mission: Advancing Essential Intelligence.
Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit:
Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - _%20English_formattedESQA508c.pdf
PDMGDV103.2 - Middle Management Tier II (EEO Job Group)
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