Sr. Manager - Digital Analytics Service Engineering

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

About the Role:

U.S. Bank is seeking an experienced Senior Manager to lead our Digital Analytics Service Delivery Engineering team. In this pivotal role, you'll drive the implementation and evolution of digital analytics solutions across our digital platforms, empowering business partners with actionable insights and ensuring the highest standards of data quality, innovation, and security.

You'll manage and mentor a high-performing team of analytics consultants and engineers, fostering a culture of innovation, accountability, and continuous improvement. You'll oversee digital analytics instrumentation and tagging for major business domains, modernize our platforms, and champion process optimization and team development.

As the primary contact for business partners, marketers, analysts, and product managers, you'll deliver technical tracking specifications, resolve implementation requests, and drive excellence in service delivery. You'll design and build scalable, cloud-native digital analytics platforms, integrating real-time and event-driven analytics capabilities, and leveraging AI/ML, automation, and modular architectures to keep U.S. Bank at the forefront of the industry. You'll champion data governance, privacy, and cybersecurity best practices, ensuring compliance with evolving regulations and promoting secure, high-quality analytics across the enterprise

What You Will Bring:

• Apassion for leading and inspiring teams, with a proven ability to foster innovation, accountability, and continuous improvement.
• Deep expertise in digital analytics implementation, including hands-on experience with Adobe Analytics, Tealium, and other major digital analytics platforms.
• A forward-thinking mindset, leveraging AI/ML, automation, and cloud-native architectures to deliver real-time, event-driven analytics and business value.
• Strong collaboration and communication skills, with the ability to translate complex analytics into actionable insights for diverse business stakeholders.
• Commitment to data governance, privacy, and cybersecurity, ensuring all analytics solutions are compliant with the latest regulations and best practices.
• Experience driving modernization initiatives, automating test and deployment pipelines, and advancing self-service analytics platforms for business users.
• The ability to lead cross-functional teams in hybrid and remote environments, building consensus and aligning analytics solutions with enterprise strategy

Basic Qualifications:

• Bachelor's degree, or equivalent work experience.
• Six to eight years of relevant experience.

Preferred Skills:

• Bachelor's or Master's degree in Computer Science, Engineering, Statistics, Mathematics, Economics, or a related field.
• 7+ years of hands-on digital analytics implementation experience.
• Proven experience managing Agile/Kanban projects in cross-functional organizations.
• Strong development skills in JavaScript, Java, SQL, and familiarity with cloud platforms (AWS, Azure, Google Cloud).
• Experience with data visualization tools (Tableau, Looker), A/B testing, and automation of CI/CD pipelines.
• Demonstrated success leveraging modern tagging, site analytics, and AI/ML technologies to drive business outcomes.
• Deep understanding of data governance, privacy regulations (GDPR, CCPA, etc.), and secure data orchestration (including server-side tagging and hashed email collection).
• Excellent written and verbal communication skills, with a track record of presenting technical subjects to diverse audiences.
• Applicable certifications in analytics, cloud, or risk management are a plus.

Why U.S. Bank?

We offer competitive benefits, including tuition reimbursement, retirement plans, comprehensive health coverage, and a commitment to diversity, inclusion, and equal opportunity. Join a team where integrity matters, success inspires

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $133,365.00 - $156,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.