Job Title: Agentic Platform / XO 11 Implementation Specialist
Location: Remote – United States (Nationwide)
Contract Duration: 6–9 months (with potential extension)
XO Platform V11
Project Objective: Lay the foundation and initial build of new agentic AI capabilities.
Key Responsibilities:
Architecture and Design: Provide support with architecture and design of solutions.
Digital and Voice Channels: Offer expertise on digital and voice channels.
Technology Evaluation: Stay up to date with latest technologies and tools and evaluate/select suitable tools and technologies.
Kore.ai Solutions: Provide expertise on:
XO and Agentic platforms
Troubleshooting issues involving Kore solutions
Coordinating with Kore DevOps and providing updates on platform and version fixes/issues
Solution Development:
Build quick Proof-of-Concepts (POCs) to demonstrate solutions
Develop reusable solutions for spinning up new tenants
Migration Support: Assist with migrations from XO 10 to 11 to agentic solutions.
Required Skills and Expertise:
Familiarity with XO and Agentic platforms
Knowledge of digital and voice channels
Experience with architecture and design of solutions
Ability to evaluate and select suitable technologies and tools
Strong problem-solving and troubleshooting skills
Deliverables:
Well-designed and functional agentic AI solutions
Successful migration from XO 10 to 11 to agentic solutions
Reusable solutions for future tenant deployments
Timely updates on platform and version fixes/issues
Never miss an opportunity! Create an alert based on the job you applied for.
