Business Analyst – Gaming / Lottery (Appian)

Business Analyst – Gaming / Lottery (Appian)

Location: Remote
Duration: Long-Term Contract

Job Overview

We are seeking an experienced Business Analyst with strong Gaming/Lottery domain expertise to support the implementation of a regulatory licensing solution built on the Appian BPM platform.

The ideal candidate will have hands-on experience working in lottery, gaming, or other highly regulated environments, with deep knowledge of licensing, compliance, and workflow-driven systems.

Key Responsibilities

• Gather, analyze, and document business requirements for lottery and gaming licensing processes.

• Collaborate with regulatory and compliance stakeholders to capture business, operational, and statutory requirements.

• Translate business needs into:

  • Business Requirement Documents (BRDs)

  • Functional Requirement Documents (FRDs/FSDs)

  • User Stories & Acceptance Criteria

  • Process Flows & BPMN diagrams

• Work closely with Appian developers and technical teams to design and implement workflow-based solutions.

• Facilitate stakeholder meetings, workshops, requirement walkthroughs, and solution validations.

• Support UAT planning, execution, and defect triage.

• Ensure solutions align with regulatory mandates and licensing frameworks.

• Assist with change management, documentation, and knowledge transfer activities.

• Support production deployment and post-implementation stabilization.

Required Skills & Experience

• 8+ years of experience as a Business Analyst on enterprise application implementations.

• Hands-on experience in Gaming or Lottery domain (State Lottery experience strongly preferred).

• Strong understanding of:

  • Licensing systems

  • Regulatory frameworks

  • Compliance-driven workflows

• Experience working on BPM / workflow platforms (Appian strongly preferred).

• Expertise in creating BA artifacts (BRD, FRD, User Stories, Process Models).

• Experience supporting UAT and production rollout.

• Strong communication skills with the ability to work with cross-functional teams.

• Experience in Agile and/or hybrid project environments.

Nice to Have

• Prior experience working with State or Government clients.

• Exposure to Appian licensing or regulatory implementations.

• Experience in remote delivery models for long-term enterprise programs.

• Familiarity with compliance standards in regulated industries.