Genesis10 is currently seeking an Enterprise Voice and Video Engineer for an onsite position with a Global Financial Institution located in Jersey City, NJ or Charlotte, NC. This is an 12+ month contract opportunity. This role involves managing the design, configuration, and certification of large, complex enterprise voice and video systems as part of a major Telephony Platform Upgrade project. The engineer will interface with business areas, vendors, and internal partners to interpret diverse business requirements into technical collaboration and productivity solutions. The position requires providing technology roadmaps, producing technically excellent solutions, and serving as an expert consultant for major network initiatives.
Responsibilities: - Develop strong linkage with the Architecture and Solutions team to deliver standard designs and ensure compliance
- Participate in peer reviews for high and low level designs
- Take responsibility for the delivery of complex solutions on time and on budget
- Develop detailed, low-level technical designs for complex Enterprise Voice Solutions
- Ensure successful delivery of technical solutions into the production environment
- Provide L3 support to resolve complex and visible production issues as required
- Design to meet customer availability requirements and evaluate high-risk changes
- Provide subject matter expertise to line of business, relationship managers, and other network teams
- Identify risks and recommend remediation processes
- Engage with Product Management, Architecture, and partners to help drive technology roadmaps
- Develop and maintain specific architecture blueprints and design standards
- Develop testing strategy and technology certification plans
Requirements: - BS or BA in engineering or computer science
- 10+ years of experience in the Voice and Collaboration industry, preferably in the financial industry
- Strong analytical and critical thinking skills with the ability to handle multiple tasks simultaneously and respond under pressure
- Expertise in voice technologies including SIP Trunking, SIP interworking, voice over IP protocols (H.323/SIP), IP PBX, and session management
- Expertise in Genesys, Cisco voice platforms, and unified communication and collaboration technologies
- Expertise in LAN/WAN technologies including wired/wireless LAN, data center networking, IP/MPLS, and Quality of Service (QoS)
- Experience with networking products such as routers, switches, load balancers, and firewalls; knowledge of Juniper, Aruba, Arista, and SonRibbon is a plus
- Extensive technical experience with Cisco Voice collaboration platforms including Call Manager/CUCM, Unity Connection, Jabber, Webex, Expressway, Telepresence, and video end points
- Firm understanding of VMWare vSphere virtualization with ESXi and vCenter
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- Sound working knowledge of SRTP, RTP, SCCP, SIP, and SIP interworking
- Broad working knowledge of call routing with QSIG, MGoogle Cloud Platform, CAC, H323, and SIP
- Firm understanding of TDM, VoIP, and call control disciplines
- Experience with Session Management, integrating Avaya Aura, Cisco SME, and SonRibbon products
- Experience with SIP and Traditional ISDN/PRI Trunking
- Experience with SonRibbon Gateway Technology (2K, 5K, 7K, 9K)
- Layer 2 VLANs experience and internetworking using BGP, ISIS, OSPF
- Extensive understanding of QoS standards for real-time media
- Experience with E911 configuration on Cisco products
Desired skills: - Ability to work well independently and with a team
- Strong communication and documentation skills
- Strong ability to drive programs forward
Pay range: $63.68 - $71.68 per hour
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: - Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF, and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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