Patient Access Principal Trainer (Epic Certified) - HYBRID

Job Description:

***Crop to Crop resumes are accepted

The North Carolina Department of Health and Human Services requires the services of one (1) EXPERT Epic Principal Trainer Patient Access to manage the Patient Access training plan for the implementation of an EHR project for the Division of State Operated Healthcare Facilities.

CANDIDATE MUST BE CERTIFIED IN the FOLLOWING EPIC APPLICATION MODULES:

• Grand Central Curriculum Certification
• Prelude Curriculum Certification
• Cadence Curriculum Certification
• TED105 Training Wheels Behind the Scenes
• TED300 Training Environment Build Certification

Key Duties:

• Developing role-based training content, independently or with team members, using a variety of software programs, tools, and applications such as Microsoft Office.
• Designing, developing and maintaining instructional materials.
• Maintaining policy and procedure documentation.
• Incorporating feedback from others into existing training and training administration procedures
• Learning new content and consulting with subject matter experts to develop training materials and answer any participant questions.
• Assisting with building and testing of training environments (MST environments), and providing support and troubleshooting issues.
• Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercises as needed.
• Preparing training lessons, printing materials, and setting up the training room and environment prior to the training session.
• Presenting information verbally and in writing in a clear and easy-to-understand manner.
• Following up with trainees outside of the classroom to offer additional support.
• Serving as an expert educator to state staff.
• Training and credentialing additional classroom trainers as needed (train-the-trainer).
• Training staff and end users by teaching technical topics as needed.
• Managing assignments by prioritizing assignments and by creating and adhering to timelines.

Required Skills:

Desired Skills: