Knowledge, skills, and abilities:
- Ability to consistently promote, support, and act in alignment with MGMA s mission, vision, and values.
- Proven ability to balance hands-on technical work with program and people leadership.
- Expert-level knowledge of Microsoft 365 administration, Entra ID, Intune, Purview, Defender, Exchange, Teams, CoPilot and SharePoint. Knowledge in Power Platforms is a plus.
- Proficiency in PowerShell scripting and automation.
- Strong understanding of cybersecurity principles, frameworks (NIST, CIS), and control implementation.
- Working knowledge of on-prem infrastructure and Cisco networking.
- Experience managing MSP relationships and enforcing SLAs.
- Familiarity with Agile methodologies, JIRA, and ITIL-based processes.
- Exceptional communication and stakeholder management skills.
- Ability to work effectively across departments in a collaborative and agile environment.
Education:
- A Bachelor s Degree in Computer Science, Management Information Systems (MIS) or related field is required.
Experience:
- Seven (7) or more years of experience managing enterprise platforms or technical systems.
- Three (3) or more years of experience leading technical teams. Direct supervisory experience is preferred.
- Deep technical expertise in Microsoft 365 is required.
- Experience with platform roadmap planning and execution.
- Familiarity with healthcare industry or association-based organizations is a plus.
- Experience using or implementing service management tools like JIRA is required.
An equivalent combination of education and experience may be substituted on a year for year basis.
Additional Requirements/Licenses/Certifications:
- Must have reliable transportation.
- Must have a valid driver s license.
Living the vision of "Advancing the business of healthcare today for a better tomorrow," Medical Group Management Association (MGMA) works to perpetuate success throughout the healthcare industry as the premier association for professionals who lead medical practices. Since 1926, through data, people, insights, and advocacy, MGMA empowers medical group practices to innovate and create meaningful change in healthcare. We believe the future is what you make it, and we re here to support the people who are ready to make the world a better place. Tomorrow will be remarkable because MGMA is here to help.
MGMA prides itself on providing team members from all walks of life with an inclusive work environment and comprehensive benefits package, including medical, dental, and vision coverage, life insurance, and both short- and long-term disability. We invest in our employees' growth with a 401(k) plan featuring company match, profit-sharing, and professional development opportunities. We prioritize work-life balance through a hybrid work schedule, an employee assistance program, and a generous time off package, which includes three weeks of vacation, 80 hours of sick time, and 11 paid holidays. From a flexible spending account and on-site fitness center to volunteer opportunities and tuition assistance, MGMA is committed to giving employees a well-rounded and gratifying employment experience.
We are an equal opportunity employer. All applicants shall be considered according to their individual qualifications, abilities, experience, and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status, or any other basis protected by applicable law.
MGMA does not engage in immigration sponsorship or relation assistance.
The application deadline is March 15, 2026. This may be extended in the event additional time is necessary to receive a sufficient number of qualified candidates. The approximate salary range for this position is $118,000 - $146,000, depending on the skills, education, and experience of the candidate.
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