Position: System Engineer (Monitoring)
Location: Arlington Heights, IL 60004 (100% Onsite)
Duration: 06+ months
Shift: Night shift (11pm to 07:30am)
JD:
Need an admin background window, Linux AWS...monitoring experience, Dynatrace really preferred---SRE direction so more on the dev-ops/ops type role
Top 4 skill sets required for this role:
- System administrator (Linux/Windows),
- "Eyes on glass monitoring" experience,
- AWS experience,
- enterprise monitoring experience (including Application Performance Monitoring)---DYNATRACE MONITORING EXPERIENCE HUGE PLUS!!!!!
Notes:
This Support position in an on-site position at client requiring shift work providing 7/24 operational support. This current opening is on midnight shift (23:00 - 07:30). It will require working weekends
Contractor must be available to train on days for about 2-6 weeks depending on how long it takes them. If they are willing and if time permits we have them train on afternoons for 1 to 2 weeks (this does not HAVE to happen but is beneficial for them to learn different items) and then they land on midnights for permanent.
Arrive Wednesday night at 11pm., If we call their first day Wednesday, they will work Wednesday, Thursday, Friday, Saturday Sunday, They are off work Monday morning at 7:30am
- Systems Administration experience in Unix/Linux and Windows server environment required. Good understanding of virtual technology is also a must. Minimum 1-2 years of experience in an operational support role is essential. Strong knowledge of ITSM Service Management best practices and strong written and communication skills is a must.
- Ability to independently solve application performance and system problems, be self-directed and having attention to details. Ability to capture, organize, analyze information and concurrently work with various monitoring tools. Excellent knowledge of application performance measurement, distributed computing technologies in the UNIX/Linux and Windows space is must. Be able to analyze application, systems issues and assess impact. Ensure timely communication and escalation for unresolved issues. Be able to work well in a team environment.
- 1-2 years of experience in an operational support role is essential. Strong knowledge of ITSM Service Management best practices and strong written and communication skills is a must. Being able to correlate various issues, assess impact, multi-task and escalate unresolved issues in timely manner are required critical skills. Ability to work with IT Command Center and other Support teams to quickly resolve high impacting incidents. Reliable, punctual attendance is an essential function of this position.