AI Ops Engineer

Remote • Posted 1 hour ago • Updated 1 hour ago
Contract W2
6 Months
Remote
Depends on Experience
Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

  • LLMs
  • multi-agent workflows
  • AI automation
  • ServiceNow
  • CMDB
  • Dynatrace
  • Zabbix
  • GCP
  • RAG
  • prompt engineering
  • LLM orchestration.
  • Help Desk automation
  • incident triage
  • Root Cause Analysis

Summary

< class="PDq2pG_selectionAnchorContainer" data-section-id="15n87ug" data-start="0" data-end="21">AI Ops Engineer II
  • Build and scale enterprise Operational AI platforms using LLMs, multi-agent workflows, and AI automation.
  • Develop AI agents and MCP integrations for real-time operational tasks.
  • Build backend integrations with ServiceNow, CMDB, Dynatrace, Zabbix, and Google Cloud Platform.
  • Develop AI-driven use cases for Help Desk automation, incident triage, and Root Cause Analysis (RCA).
  • Implement RAG, prompt engineering, and LLM orchestration.
  • Use AI coding tools such as Devin and Windsurf to accelerate development.
  • Progress AI workflows from read-only analysis to autonomoself-healing operations.
  • Develop AI observability metrics around confidence, token usage, and MTTR.
Must Have
  • 5 years overall engineering experience in Python, backend development, API integration, data engineering, or AIOps.
  • 2 years hands-on experience with modern LLMs, multi-agent frameworks, and AI coding assistants.
  • Strong Python and API integration experience.
  • Hands-on experience with LLMs, RAG, prompt engineering, and agentic frameworks.
  • Experience developing AI agents or multi-agent workflows.
  • MCP experience preferred.
  • Strong understanding of enterprise systems, data integration, and production AI deployments.
  • ServiceNow, Dynatrace, Zabbix, or Google Cloud Platform experience.
  • Experience with Devin, Windsurf, or similar AI development tools.
  • AIOps, incident management, RCA, or self-healing automation experience.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10439527
  • Position Id: 9057634
  • Posted 1 hour ago
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