System Support Engineer

Goleta, CA, US • Posted 14 hours ago • Updated 14 hours ago
Full Time
On-site
$40,000 - $60,000/yr
Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

  • IT Support
  • ServiceNow

Summary

Location - Goleta, CA - Onsite

Mandatory:

8 10 years of hands-on experience in onsite IT support or end-user computing environments.
Advanced proficiency in Windows, macOS, and mobile OS platforms (iOS/Android).
Solid knowledge of networking fundamentals (Cisco/Meraki), AV systems, and VoIP technologies.
Expertise in support platforms and tools including ServiceNow, ProxyPro, Microsoft Entra (Azure AD), and MDM solutions like Ivanti.
Familiarity with IT asset management practices and frameworks such as ITIL.
Strong interpersonal, communication, and documentation skills, with cultural sensitivity for regional users.
Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or equivalent preferred.
ITIL Foundation certification and prior exposure to VIP user support highly desirable.
Ability to support operations in multi-time zone and multi-language environments

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90728053
  • Position Id: 8932073
  • Posted 14 hours ago
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