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Service Engineer

Skaneateles Falls, NY, US • Posted 2 days ago • Updated 1 day ago

Contract Independent

Contract W2

12 Months

On-site

$35 - $40/hr

Fitment

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Job Details

Skills

Service Engineer
Service Engineering
Product Lifecycle
Technical Documentation
Product Deployment
Configuration Management
Product Upgrades
Tier 3 Support
Customer Escalation
Customer Support
Requirements Decomposition
Technical Execution
Risk Communication
Troubleshooting
Problem Solving
FDA
ISO
IEC
Design Control
Regulated Engineering
R&D
DevOps
Jira
Microsoft Excel
Microsoft Word
Computer Management
Cloud Solutions
Technical Training
Cross-Functional Collaboration
Root Cause Analysis
Technical Support
Documentation Management

Service Engineer
Service Engineering
Product Lifecycle
Technical Documentation
Product Deployment
Configuration Management
Product Upgrades
Tier 3 Support
Customer Escalation
Customer Support
Requirements Decomposition
Technical Execution
Risk Communication
Troubleshooting
Problem Solving
FDA
ISO
IEC
Design Control
Regulated Engineering
R&D
DevOps
Jira
Microsoft Excel
Microsoft Word
Computer Management
Cloud Solutions
Technical Training
Cross-Functional Collaboration
Root Cause Analysis
Technical Support
Documentation Management

Summary

Job Title: Service Engineer
Location: Skaneateles Falls, NY Onsite Client: LTTS
Duration: 12+ Months
Experience: 5+ Years
Job Type: Contract W2 Only
Rate: $40/hr on W2
Interview Mode: Virtual

Job Description:

We are seeking a skilled Service Engineer with experience supporting products throughout the product lifecycle in a regulated engineering environment. The ideal candidate will have strong troubleshooting, documentation, customer support, and DevOps experience while ensuring compliance with FDA, ISO, and IEC design-control requirements.

Key Responsibilities:

Develop and maintain Service Engineering documentation throughout the product lifecycle.
Support product deployments, configuration, upgrades, and 5-CI training activities.
Provide Tier 3 technical support and manage customer escalations.
Participate in customer calls and assist with requirements decomposition.
Lead technical execution while effectively communicating risks, issues, and proposed solutions.
Ensure compliance with FDA, ISO, and IEC design-control requirements.
Troubleshoot complex technical issues and deliver timely resolutions.
Utilize advanced Microsoft Excel and Microsoft Word for documentation and reporting.
Support computer management activities and service engineering operations.
Work with DevOps tools and Jira to manage tasks, workflows, and issue tracking.
Collaborate with cross-functional teams throughout the product lifecycle.
Experience with cloud-based product solutions is preferred.

Qualifications:

Associate degree or higher in a relevant technical field.
5+ years of relevant technical experience in an R&D or regulated engineering environment.
Strong troubleshooting and problem-solving skills.
Experience supporting customers in technical environments.
Excellent communication and documentation skills.
Ability to work onsite in Skaneateles Falls, NY.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10202400
Position Id: 9093859
Posted 2 days ago

Contact the job poster

Dolly Gupta

Recruiter @ VST Consulting, Inc

View Profile

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