Overview
On Site
$80000 - $90000
Full Time
Skills
MSP
Servers
Technical Support
Field Engineering
Active Directory
Hardware Troubleshooting
Microsoft Office
Microsoft Azure
Communication
Customer Service
VMware
Hyper-V
Backup
Disaster Recovery
CompTIA
Network+
Microsoft
Management
Microsoft Windows Server
Microsoft Operating Systems
Remote Support
Computer Networking
Cloud Computing
Virtualization
Customer Engagement
Documentation
Collaboration
Insurance
SAP BASIS
Job Details
We have an exciting full-time opportunity for an IT Field Engineer based in Wilmington, DE with a local Managed Service Provider (MSP) that specializes in delivering top-tier IT solutions to small and mid-sized businesses. This role involves working with a variety of technologies, including Windows Server environments, networking, virtualization, and cloud platforms, offering you the chance to support diverse clients and tackle unique technical challenges every day.
As an IT Field Engineer with this MSP, you'll work on a wide range of projects, from troubleshooting desktops to deploying servers and configuring cloud solutions. They're looking for a tech-savvy problem solver who thrives in fast-paced environments and loves variety. This is your chance to expand your skill set, gain exposure to multiple technologies, and more.
Required Skills & Experience
Tech Breakdown
Daily Responsibilities
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
As an IT Field Engineer with this MSP, you'll work on a wide range of projects, from troubleshooting desktops to deploying servers and configuring cloud solutions. They're looking for a tech-savvy problem solver who thrives in fast-paced environments and loves variety. This is your chance to expand your skill set, gain exposure to multiple technologies, and more.
Required Skills & Experience
- 3+ years of experience in IT support or field engineering
- Strong knowledge of Windows Server, Active Directory, and networking fundamentals
- Experience with desktop support, hardware troubleshooting, and peripheral setup
- Familiarity with cloud platforms (Microsoft 365, Azure)
- Excellent communication and customer service skills
- Experience with virtualization technologies (VMware, Hyper-V)
- Knowledge of backup and disaster recovery solutions
- Certifications such as CompTIA A+, Network+, or Microsoft certifications
- Ability to manage multiple client environments efficiently
Tech Breakdown
- 50% Windows Server & Desktop Support
- 30% Networking & Connectivity
- 20% Cloud Services & Virtualization
Daily Responsibilities
- 70% Hands-On Troubleshooting & Implementation
- 20% Client Interaction & Onsite Support
- 10% Documentation & Team Collaboration
- Bonus eligible
You will receive the following benefits: - Medical, Dental, and Vision Insurance
- Vacation Time
- Stock Options
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.