Technical Writer

RESPONSIBILITIES:
Kforce has a client that is seeking a Technical Writer in Acton, MA.

Overview:
The UX Instructional Design team is seeking a contract Technical Writer with hands-on experience crafting instructions for use. The primary focus will be supporting and maintaining user guides across a digital product portfolio. You will also assist with migrating content into a recently implemented content management tool, MadCap IXIA.

This is a highly collaborative role, partnering with cross-functional teams across the U.S. and globally. Strong communication and organizational skills are essential to work effectively with team members and stakeholders across the organization.

Key Tasks:
* Support the maintenance and ongoing development of user guides across multiple languages, markets, and product configurations
* Follow and continuously improve content development processes and workflows
* Ensure compliance with cross-functional stakeholder requirements and business standards
* Assist with implementation and migration of documentation into component content management systems (CCMS)
* Collaborate with content strategists, designers, regulatory teams, medical subject matter experts, engineers, and product teams to ensure accuracy and alignment with organizational and regulatory standards
* Review and update content to ensure clarity, consistency, and usability for end users
* Coordinate across teams to manage updates, version control, and documentation timelines

REQUIREMENTS:
* Bachelor's degree in Information Systems, Technical Communication, Library Science, or a related field
* 3+ years of experience in technical writing, content development, documentation, or CMS management
* Experience creating user-facing instructional materials and manuals
* A strong background in technical writing is required, along with 1-2 years of experience creating user-facing instructional manuals and working in Adobe Creative Cloud
* Proficiency with Microsoft Office tools including Outlook, Word, Excel, and PowerPoint
* Proficiency with Adobe InDesign, Adobe Creative Cloud, and Adobe Acrobat
* Experience using collaboration and project tools such as Jira, Confluence, Miro, and Smartsheet
* Healthcare, life sciences, or medical device experience preferred
* Ability to understand and communicate complex medical, clinical, and technical concepts
* Strong project management and organizational skills
* Ability to prioritize work, manage deadlines, and handle urgent requests
* Strong communication and interpersonal skills with the ability to collaborate across teams
* Comfortable working in an agile, fast-paced environment and adapting to change
* Familiarity with DITA and structured content management systems preferred

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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