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Junior Systems Administrator

• Posted 3 days ago • Updated 8 hours ago

Full Time

Fitment

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Job Details

Skills

Leadership
Technical Support
Attention To Detail
Tier 2
Computer Hardware
Network
Collaboration
Backup Administration
Patch Management
Knowledge Base
Regulatory Compliance
Cyber Security
Service Desk
ITIL
Microsoft Certified Professional
Microsoft Windows Server
Microsoft Operating Systems
Security+
Customer Engagement
GSEC
Security Clearance
Communication
Microsoft
Microsoft Azure
VMware Certified Professional
VCP
Application Servers
Database
DoD
Fluency
Multilingual

Summary

Company Description

Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.

Job Description

Overview:

SOSi is seeking a dedicated and technically skilled Junior Systems Administrator to join our dynamic IT team supporting our government customer on site in Wiesbaden, Germany. This role primarily focuses on handling Tier 2 service desk tickets, providing in-depth technical support, and maintaining systems across a secure network environment. The ideal candidate is detail-oriented, proactive, and eager to grow in a fast-paced, mission-driven environment.

Essential Job Duties:

Provide Tier 2 support for escalated technical issues via service desk tickets.
Troubleshoot hardware, software, network, and application issues.
Collaborate with senior administrators and engineers to resolve complex technical challenges.
Maintain user accounts, system backups, and patch management processes.
Document resolutions and contribute to the IT knowledge base.
Adhere to ITIL processes and maintain compliance with DoD cybersecurity policies.
Support infrastructure projects and system upgrades as needed.

Qualifications

Minimum Requirements:

Minimum 3 years of experience on an IT service desk with demonstrated escalation support.
Associates degree in an IT-related field (or two years of IT experience in lieu of degree).
ITIL 4 Foundations certification.
MCSA: Windows Server 2016 or higher-level server certification.
IAT Level II certification (e.g., CompTIA Security+ CE, CSA+, GSEC).
Active DoD Secret Clearance.
Strong communication skills and the ability to work effectively with cross-functional teams.

Preferred Qualifications:

Microsoft Certified: Azure Administrator Associate (AZ-104).
VMware Certified Professional (VCP) certification.
Proficiency with workstation, application server, and database server platforms.
Experience supporting DoD, especially Army environments.
Fluency in a foreign language is a plus.

Additional Information

Work Environment:

Working conditions are normal for an office environment.
Fast paced, deadline-oriented environment.

Working at SOSi:

All interested individuals will receive consideration and will not be discriminated against for any reason.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10237746
Position Id: 3743990013702416
Posted 3 days ago

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