UI/UX Lead – Human-Centered Design (HCD)

Job Title: UI/UX Lead – Human-Centered Design (HCD)
Location: Tysons Corner, VA (Hybrid)
Employment Type: Full-Time

About Sky Solutions
Sky Solutions is a trusted technology partner delivering innovative digital transformation and IT modernization solutions to federal agencies. We specialize in enterprise application development, cloud technologies, data solutions, cybersecurity, and digital services that help government organizations achieve their mission objectives.

Position Overview
Sky Solutions is seeking an experienced UI/UX Lead – Human-Centered Design (HCD) to support a large-scale federal enterprise grants management modernization and sustainment program for the U.S. Department of Justice (DOJ).
The UI/UX Lead will drive user experience strategy and design across enterprise applications, ensuring that digital solutions are intuitive, accessible, user-friendly, and aligned with business and mission requirements.
This individual will lead user research, interaction design, usability testing, information architecture, wireframing, and prototyping activities while collaborating with Product Managers, Business Analysts, developers, and government stakeholders.
The ideal candidate will have strong experience applying human-centered design methodologies within complex enterprise or government technology environments and the ability to translate user needs into practical, effective digital experiences.

Key Responsibilities

• Lead UI/UX strategy and human-centered design activities across enterprise digital products and applications.
• Conduct user research, stakeholder interviews, user surveys, and contextual inquiries to understand user needs and business challenges.
• Develop user personas, journey maps, user flows, information architecture, wireframes, and interactive prototypes.
• Design intuitive and consistent user interfaces for complex enterprise applications and business workflows.
• Plan and conduct usability testing and customer research to evaluate design effectiveness and identify improvement opportunities.
• Translate business requirements and user feedback into user-centered design solutions.
• Collaborate with Product Managers, Business Analysts, Solution Architects, and engineering teams throughout the product development lifecycle.
• Establish and maintain design systems, UI standards, reusable components, and design guidelines.
• Ensure digital products comply with Section 508 accessibility requirements and applicable federal accessibility standards.
• Identify opportunities to simplify workflows, improve navigation, enhance usability, and reduce user effort.
• Incorporate customer feedback and usability findings into product roadmaps and continuous improvement initiatives.
• Provide design leadership, mentorship, and guidance to UI/UX designers and cross-functional teams.
• Present design concepts, research findings, prototypes, and recommendations to government stakeholders.
• Ensure design solutions align with technical constraints, enterprise architecture, security, and accessibility requirements.

Required Qualifications

• Bachelor's degree in Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Computer Science, or a related field.
• 7+ years of experience in UI/UX design, user experience strategy, or human-centered design.
• Demonstrated experience leading UX design activities for enterprise applications or complex digital platforms.
• Strong experience conducting user research, usability testing, stakeholder interviews, and user journey analysis.
• Proficiency in design and prototyping tools such as Figma, Adobe XD, Sketch, or equivalent.
• Experience developing wireframes, interactive prototypes, user flows, personas, and information architecture.
• Strong understanding of responsive design, interaction design, visual design principles, and accessibility standards.
• Experience applying Section 508 and WCAG accessibility guidelines.
• Ability to translate business and user requirements into intuitive and effective design solutions.
• Experience collaborating with Agile product development and engineering teams.
• Excellent communication, presentation, stakeholder engagement, and leadership skills.

Preferred Qualifications

• Experience supporting federal government IT modernization or digital transformation programs.
• Experience working with DOJ or other federal civilian agencies.
• Familiarity with enterprise grants management, case management, financial management, or workflow-driven applications.
• Experience with design systems, component libraries, and enterprise UI standards.
• Knowledge of Agile/Scrum, product management, and DevSecOps delivery environments.
• Experience designing complex dashboards, data-intensive applications, and multi-step business workflows.
• Familiarity with accessibility testing and government digital service standards.