Decisionpoint Corporation
Decisionpoint Corporation

Technical Support Management Specialist / Technical Support Management Systems Specialist

Mobile, AL, US • Posted 2 hours ago • Updated 2 hours ago
Full Time
On-site
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Job Details

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Summary

Overview

DecisionPoint Corporation is seeking a Technical Support Management Specialist / Technical Support Management Systems Specialist professional to support the U.S. Coast Guard Offshore Patrol Cutter (OPC) Project Residence Office (PRO) located at the Austal USA Shipyard in Mobile, Alabama.

DecisionPoint is building a team of qualified professionals to support this exciting opportunity and is currently identifying candidates interested in future program support. Selected candidates may be asked to participate in interviews, provide an updated resume, and sign a Letter of Commitment expressing interest and availability for the position should DecisionPoint move forward with staffing efforts.

This position is onsite in Mobile, Alabama and requires an active Secret security clearance.

Duties & Responsibilities
  • Support the Technical Support Management (TSM) system and Electronic Trial Card (ETC) tools.
  • Track deficiencies and support inspection and testing activities.
  • Provide technical reporting, database management, and metrics tracking support.
  • Assist with trial card processing and deficiency management activities.
  • Support technical briefings and ship construction inspection efforts.
  • Provide operational support during sea trials and testing activities.
Qualifications
  • Active Secret security clearance required.
  • Bachelor's degree required.
  • Minimum of six (6) years of relevant experience.
  • Security+ certification required.
  • Experience with Government TSM systems and ETC tools required.
  • Proficiency with Microsoft Office applications.
  • Knowledge of ship construction deficiency management processes.
Our Equal Employment Opportunity Policy
  • EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
  • Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
  • Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91099468
  • Position Id: 2026-3535_1
  • Posted 2 hours ago

Company Info

About Decisionpoint Corporation

DecisionPoint Corporation, a Service Disabled Veteran Owned Small Business (SDVOSB) SBA HUBZone certified business, is an innovation thought leader in the Federal community delivering transformative IT Support Services, including Operations and Maintenance (O&M), Cyber Security, Information Assurance (IA), and Professional Services, empowering Government agencies to enhance delivery of their critical mission requirements. Our experience also provides us a keen understanding of Government agencies’ responsibilities and challenges, including:

  • ITSM implementations;
  • application and infrastructure modernization;
  • footprint reduction;
  • adoption of emerging technologies;
  • rapid integration;
  • cloud adoption.

 

Decisionpoint Corporation is currently accepting resumes for a variety of positions. Please review the database of positions that we are seeking to fill and contact us for additional information about any specific opportunity.

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