Senior Managing SAP Consultant Work Management/Service Management

Introduction

A career at IBM Consulting is rooted in long-term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your role and responsibilities

As a senior managing SAP consultant, you will serve as a client-facing practitioner responsible for selling, leading, managing, and implementing offerings with a deep understanding of finance business processes and SAP systems. As a trusted business advisor who collaborates to provide business outcomes and innovative solutions for solving challenging business problems.

You will work on projects that assist clients in integrating strategy, process, technology, and information to enhance effectiveness, reduce costs, and improve profit and shareholder value. Participate in business development activities and contribute to proposal development. There are opportunities for you to acquire new skills, work across different disciplines, take on new challenges, and develop a comprehensive understanding of various industries.

Your primary responsibilities include:

Strategic SAP Solution Leadership: Leading the technical design, development, and implementation of business processes and SAP solutions for simplicity, amplification, and maintainability that meet client needs.

Team Delivery leadership: Leading and managing high performing teams of SAP consultants to deliver work products on time, budget, and quality.

Comprehensive Solution Delivery: Involvement in strategy development and solution implementation, leveraging your customer process and SAP expertise with clients and team members and working with the latest technologies with industry best practices applied.

This Job can be Performed from anywhere in the US.

Required education

Bachelor's Degree

Required technical and professional expertise

Professional Expertise with SAP S/4HANA: Hands-on SAP expertise in SAP S/4HANA ISU-Work Management/Device Management with multiple commodities (e.g., electric, gas, water, wastewater), and with knowledge of the other ISU processes (Customer Experience, FICA, Billing) with a minimum of 5 end-to-end implementations (four specifically in the Energy and Utilities Industry) from project preparation to go-live as a Management Consultant or Solution Architect. Specifics:

Solution design of work/device/service management financial/accounting and collection processes and procedures.

Deep knowledge of the technical and business master data and the integration points that enable the IS-U data model.

Extensive experience in the batch job processing chains and exceptions management process.

SAP Expert Level Process Knowledge: Experience with customer service business processes and workflows, and the ability to integrate these customer processes with SAP and other applications to provide end-to-end solutions.

Leadership and Project Management Skills: Project management skills, including implementation methods, developing project plans, managing resources, and ensuring that projects are delivered on time, within budget, and required quality standards.

Deep Industry Knowledge: Foundation-level industry knowledge in Energy and Utilities.

AI and Cybersecurity Knowledge: Familiarity with Artificial Intelligence models, their use in SAP implementation and knowledge of cybersecurity and data privacy principles

Language Proficiency: Fluency in English.

Eligibility and Equal Opportunity: As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, to be eligible for this role, you must have the valid right to work in the United States.

Preferred technical and professional experience

Familiarity with other Business Processes and SAP Modules: SAP Industry for Utilities (ISU), SAP Analytics Cloud, Integration into client customer portals.

Familiarity with Cloud Computing Platforms: Including IBM Cloud, AWS, Microsoft Azure, and Google Cloud Platform.

Knowledge of Agile methodologies: Hands on experience with project management methodologies like Agile.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being

- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs

- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law

- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals

- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.