Support Engineer

Dallas, TX, US • Posted 4 days ago • Updated 1 day ago
Contract W2
Contract Corp To Corp
Contract Independent
On-site
Depends on Experience
Fitment

Dice Job Match Score™

🤯 Applying directly to the forehead...

Job Details

Skills

  • API
  • API Management
  • Administrative Support
  • Analytics
  • AppDynamics
  • Budget
  • Continuous Improvement
  • Dashboard
  • FOCUS
  • IBM
  • Incident Management
  • Kubernetes
  • Management
  • Microservices
  • Microsoft Azure
  • Release Management
  • Root Cause Analysis
  • Routing
  • Splunk

Summary

Support Engineer

Dallas,TX/Buffalo Groove,IL Onsite

High-level Requirements:

Candidates should have 5 7 years of relevant experience, primarily in operations support, with administrative support experience also considered highly desirable.

  • Strong expertise in Microservices architecture with practical experience designing, deploying, and supporting distributed systems in production environments.
  • Deep hands-on knowledge of Kubernetes (deployment management, scaling, upgrades, troubleshooting, cluster operations) with a focus on reliability, resilience, and performance.
  • Working proficiency with API Gateway platforms such as Azure API Management (APIM), Kong, and IBM API Connect (APIC) for traffic management, rate limiting, routing, and API observability.
  • Solid experience with observability tooling, including Splunk, AppDynamics, Instana, or similar solutions covering log analytics, metrics, traces, dashboards, alerting, and SLO-based monitoring.
  • Ability to diagnose and resolve complex production issues, perform root cause analysis (RCA), and implement preventative measures.
  • Familiarity with SRE best practices, including error budgets, SLIs/SLOs, incident response, postmortems, automation, and continuous improvement,
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91126521
  • Position Id: 8913426
  • Posted 4 days ago
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