Technical Writer

Brooklyn, NY, US • Posted 17 hours ago • Updated 17 hours ago
Contract W2
Contract Independent
On-site
Depends on Experience
Company Branding Image
Fitment

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Job Details

Skills

  • Analytical Skill
  • Auditing
  • Bill Of Materials
  • Billing
  • Business Analysis
  • Communication

Summary

UNIVERSAL Technologies is seeking a Technical Writer for an onsite role in Brooklyn, NY or within the 5 boroughs to support enterprise IT infrastructure and application modernization initiatives. This role requires strong experience in producing high-quality technical documentation, including system architecture, runbooks, and compliance artifacts, while collaborating across infrastructure, security, and operations teams.

WHO WE ARE

UNIVERSAL Technologies, LLC is a Women-Owned (M/WBE) IT solutions and consulting company with over 15 years of experience delivering enterprise-grade technology solutions. We partner with public sector and commercial clients to provide high-quality IT services across Development, Business Analysis, Project Management, Cyber Security, Network Engineering, and Systems Architecture. Our mission is to become an extension of our clients teams, delivering impactful and scalable solutions.

WHAT WE OFFER

  • Competitive compensation
  • Health, Dental, and Vision Insurance
  • Group Life Insurance
  • 401(K)
  • HSA/FSA options
  • Pre-Tax Transportation Program
  • Generous PTO and holiday package

MANDATORY SKILLS / EXPERIENCE

  • Minimum of 7 years of experience in technical writing within enterprise IT or infrastructure environments
  • Strong understanding of multi-environment architectures (DEV, QA, PROD)
  • Proven experience developing Bills of Materials (BOMs), system architecture documentation, and operational runbooks
  • Solid knowledge of networking concepts, including IP addressing, ports, protocols, and firewalls
  • Experience with security accreditation and compliance documentation
  • Familiarity with ITIL processes and enterprise governance frameworks
  • Proficiency with MS Office, Visio (or similar diagramming tools), and documentation platforms such as Confluence or SharePoint
  • Strong analytical, stakeholder management, and communication skills

SCOPE OF SERVICES

  • Lead the preparation and consolidation of application inventories across DEV, QA, and PROD environments
  • Develop and review Bills of Materials (BOMs) for applications prior to submission to infrastructure and governance teams
  • Create, standardize, and maintain runbooks, system architecture documents, and security accreditation artifacts
  • Prepare and submit firewall rules for inbound and outbound communications
  • Validate provisioned infrastructure components against approved architecture designs
  • Establish and enforce documentation standards, templates, and governance processes
  • Collaborate with Infrastructure, Security, Architecture, and Operations teams to ensure documentation accuracy, completeness, and compliance
  • Support audit readiness by ensuring documentation aligns with enterprise standards and regulatory requirements

UNIVERSAL Technologies is an equal opportunity employer.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10205691a
  • Position Id: 8939249
  • Posted 17 hours ago

Company Info

About UNIVERSAL Technologies

“Our Mission is to become an extension of our client’s IT organization”

— JOAO RAQUEL, CEO

UNIVERSAL Technologies, LLC, focuses on supporting client engagements by seamlessly integrating our staff with the client’s existing Information Technology environment. Headquartered in New York City with additional offices in Albany, New York, we provide decades of experience to deliver measurable results within State and local government agencies and other large organizations.


What We Do

UNIVERSAL Technologies provides projects, personnel and solutions with a focus on ensuring that our clients’ infrastructure and computing environments are well designed, well managed, stable, and secure. We offer a wide range of services and products, from individual engagements to enterprise-wide solutions.

UNIVERSAL’s consulting practice and resources cross the technology boundaries of product specializations and its application requirements. Practice areas include but are not limited to:

·      IT SUPPORT FOR HETEROGENEOUS ENTERPRISE

·      SOFTWARE DEVELOPMENT

·      PROJECT MANAGEMENT

·      PROGRAM MANAGEMENT

·      BUSINESS ANALYSIS

·      SYSTEM ADMINISTRATION

·      SYSTEMS ARCHITECTURE

Our Systems Integration management experience and core competencies span the life cycle of enterprise implementation from requirements analysis through design, deployment, and operation in a wide range of disciplines:

•DATA CENTER ARCHITECTURE

•VIRTUAL CLOUD ARCHITECTURE AND DEPLOYMENT

•VIRTUALIZATION ARCHITECTURE, DESIGN AND DEPLOYMENT

•ENTERPRISE SYSTEMS AND NETWORK INTEGRATION

•ENTERPRISE DISASTER RECOVERY PLANNING, DESIGN AND DEPLOYMENT

•STORAGE MANAGEMENT

•ENTERPRISE SECURITY ARCHITECTURE, DESIGN AND DEPLOYMENT

•ENTERPRISE OPERATIONS MANAGEMENT


Our Clients

UNIVERSAL Technologies has a history of providing IT services to some of the leading New York State and New York City government agencies.

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