DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more
For further inquiries regarding the following opportunity, please contact our Talent Specialist, Dinesh at
Title: Contract Program Manager, Quote-to-Invoice (Q2I) - Remote
Duration: 8 Months
Location: Remote
Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered.
Job Description:
Client is looking for an experienced contract Program Manager to cover a planned leave on our Q2I program team. You will take over two active programs on day one of the coverage period: a commercial licensing model that is scaling through staged releases, and a product launch that is moving through the order-to-invoice process. You will keep both on track, protect the relationships with stakeholders, and hand them back in good shape.
This role suits someone who ramps quickly, works with little direction, and has already managed Quote-to-Cash programs in a SaaS company.
What you'll be doing
- Take over the plan, risks, dependencies, decisions and stakeholder communications for the assigned programs, starting with a structured handoff from the program manager going on leave.
- Run the programs in stages. Maintain gate criteria, milestones and target windows, and escalate early when a gate is at risk.
- Coordinate cross-functional requirements gathering and hold phase meetings and workshops with Process, IT, Finance, Deal Desk, Sales Operations and other functions.
- Partner with the Global Process team to keep process documents, requirements and gap analysis current, and confirm who owns each requirement.
- Plan and track business testing with the testing lead, and confirm readiness before each release.
- Keep program dashboards, status reports and risk logs current. Use AI tools to speed up drafting and summarizing, and check the output before sharing it.
- Run milestone reviews and touch points with the program team and executive stakeholders.
- Keep a clear record of decisions, open items and follow-ups, so the returning program manager can pick up without a gap.
Who you are
- Comfortable running complex programs end to end: building the plan, managing roles and stakeholders, and holding teams accountable.
- Self-starter who needs little direction and can take over work mid-flight.
- Flexible, fast learner who works well in a changing environment.
- Able to engage and influence cross-functional leaders, including senior stakeholders.
- Experienced working in remote and hybrid teams.
Experience you'll need
- 5+ years of program or project management experience, including experience in Quote-to-Invoice, Quote-to-Cash, order management or revenue operations at a SaaS or subscription company.
- Experience managing complex business transformation and new GTM programs and cross-functional requirements gathering.
- Hands-on use of AI tools in program work, such as drafting, summarizing, status and risk reporting, with a habit of validating the results.
- Working knowledge of CRM and ERP tools such as Salesforce Sales Cloud, Salesforce CPQ and NetSuite.
- Working knowledge of Jira, Confluence and dashboard or reporting tools.
- Excellent verbal and written communication.
- Preferred: PMP or an agile certification; experience with consumption or draw-down licensing models
About us:
DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
