The Iowa Department of Health and Human Services (HHS) is focused on modernizing its Medicaid and Integrated Eligibility Systems to enable faster policy and program changes, improve continuity of operations, and reduce brittle point-to-point dependencies. Currently, data passes through multiple legacy systems with several weak links, leading to data reconciliation failures, downstream impacts, and manual workarounds. To address these challenges, the Customer would like to engage with Google Cloud Professional Services (PSO) to establish a governed enterprise integration and data foundation. This initial phase will focus on establishing a Cloud Foundation for a FedRAMP Moderate environment, providing a data integration platform, an application modernization strategy, performing a mainframe assessment, providing a product backlog, and defining program governance. Ultimately, this effort aims to configure a modern Google Cloud application platform, allowing for incremental modernization while designing infrastructure aligned with Centers for Medicare & Medicaid Services (CMS) baseline requirements.
Responsibilities of business analyst role include but are not limited to:
Creating, presenting and maintaining user stories, acceptance criteria, demo expectations and design documents in DHS defined systems.
Creating/documenting, tracing, maintaining, prioritizing, and assessing changes to business processes and the associated requirements
Working closely with key decision makers, systems owners and end users in support of core processes and critical business objectives
Conducting research to obtain data, analyzing problems to advise and recommend solutions
Querying and analyzing data to determine solutions, such as installation of alternate methods and procedures, changes in processing methods and practices, or redesign of products or services
Advising client or department heads on alternate methods of solving needs or problems, and recommending specific solutions
Working within an agile methodology framework with a focus on delivering value and adjusting rapidly to produce the most effective outcome
Working closely with all IT organizations and driving projects to successful completion
A successful candidate for this role is expected to possess the following skills and experience:
Excellent interpersonal, verbal and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, IT professionals, and subject matter experts
Experience in process mapping, group facilitation, data gathering and analysis, and phases of project life cycle (requirements gathering, design, development, deployment, training, and measuring effectiveness.)
Experience delivering software as part of an agile delivery team
Strong ability to work effectively within time constraints, changing priorities, and independently
Proficient in Microsoft Office Suite including Excel, Word, PowerPoint and Visio
Experience with requirement gathering software such as Azure DevOps, TFS, JIRA, or RTC.
Analyze business strategy and user needs, document specifications, and translate business objectives into proper system requirement specifications
Guide business customers through business case development for new applications/functionality, including cost / benefit analysis and risk / impact analysis
Understanding of how to deliver value through realizations of benefits, avoidance of cost, identify new opportunities and modernizing the organization
Focus on continuous improvement for both the business process and the underlying technologies and system support
Strong ability to decompose complex concepts into smaller tasks while maintaining end-to-end business process focus
Work closely with other Business Units to identify and deliver Enterprise value
Experience providing consulting services to governmental entities
Skilled at consulting with executive-level stakeholders to define business needs or problems
Requirements
Experience working on large, complex IT systems (8 years)
Experience eliciting requirements, writing user stories and design documents, defining acceptance criteria, testing outcomes, and facilitating communication between business stakeholders, developers, and project teams. (8 years)
Experience with SDLC procedures and system development methodologies. (8 years)
Experience managing stakeholder expectations and priorities. (8 years)
Experience working within a project governance structure (methodology, required templates, and reporting). (8 years)
Excellent task management skills. Ability to balance and manage multiple tasks, with changing priorities, in a cross-functional environment. (8 years)
Ability to prioritize and manage multiple projects, and project activities, simultaneously, while meeting established deadlines. (8 years)
Experience with Microsoft development platforms and software. (8 years)
Experience in an Agile environment. (6 years)
Experience with Application Lifecycle Management [ALM] tools; Microsoft s Team Foundation Server (TFS), Visual Studio Team Services (VSTS), Azure DevOps (ADO), Atlassian s Jira, IBM s Rational Team Suite (RTC). (5 years)
Working experience with Microsoft SQL Server Management Studio or other relational database software. (5 years)
Familiarity with advanced information management practices, data modeling standards, and/or architecture design and analysis. (3 years)
Bachelor s degree in management information systems, Business, or related field, and/or relevant experience (8 years)
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