Customer Support-Bilingual Korean

Korean Bilingual System Admin & Service Desk Responsibilities: Service Desk & Customer SupportSystem Administration (Jira/MSP+/Web Systems)Data Analysis (Excel/KPI/Reporting)AI-Driven Automation & AI-assisted DevelopmentContinuous Process Improvement (Agile Mindset) on QA/System failure issues Perform basic to intermediate system administration tasks, including User and access managementSystem configuration: Workflow and process maintenance, Issue investigation and escalationAbility to leverage

The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world-class technology solutions and support. We are passionate about fostering a collaborative, innovative environment where our team members and clients can thrive. Our headquarters in Plano, TX, serves as the hub for company events, trainings, and client gatherings. We are looking for a hard-working After-Hours Sup

Service Desk Analyst Fort Worth, TX (onsite) 6 months contract to hire Position Summary We are seeking a Service Desk Analyst to provide Tier 1 and Tier 2 technical support for end users across Microsoft 365 and mainframe environments. This role is responsible for troubleshooting hardware, software, account access, and enterprise applications while ensuring timely resolution of incidents and service requests. ResponsibilitiesProvide Tier 1 and Tier 2 support via phone, email, and ticketing syste

Job Title: Junior Full Stack Developer Contract Period: 1 year Work location: Plano, TX (Onsite) Bilingual Korean and English Speaking required. Required Qualifications Bachelor''s degree in Computer Science or equivalent professional experience. Working knowledge of Java and Python programming languages. Basic front-end development experience (HTML, CSS, JavaScript, and a modern framework such as React, Angular, or Vue is a plus). Understanding of RESTful API design and integration. Foun