NICE Cxone Consultant

Job Title: AWS Connect + Lambda Developer (Immediate Need)Location: Remote / Texas (Preferred) Job Type: Full Time Start Date: ASAP Job SummaryWe are looking for a hands-on AWS Connect + Lambda Developer who can hit the ground running. This is an urgent requirement for someone with strong experience in building and integrating cloud-based contact center solutions using Amazon Connect and AWS Lambda. Key ResponsibilitiesDesign, develop, and deploy solutions using Amazon ConnectBuild and maintain

Position: Senior Genesys Cloud Engineers (Senior Engineer CCaaS Operations) Location: 100% Remote Duration: Contract to Hire Two Interviews: 2 rounds (all Virtual) Genesys CLOUD EXPERIENCE IS A MUST < General Challenges We have been struggling with both roles due to: Candidates having primarily on prem Genesys Engage experience instead of Genesys Cloud. Limited candidates who meet the required years of hands on cloud experience. Clearance requirements narrowing the talent pool. 1. Senior Ge

Education: Bachelor's Degree or Certifications in Alvaria Overview We are seeking an experienced Telephony / Unified Communications Engineer with a strong background in Noble/Alvaria contact center platforms.This role is responsible for the design, implementation, administration, and support of our enterprise contact center technology stack, ensuring reliable and scalable communications across the organization.The engineer will play a critical role in managing Noble/Alvaria CX suite components

RESPONSIBILITIES: Kforce's client is looking for a Contact Center Engineer to join the Contact Center Platforms team. This team is primarily responsible for overseeing the development and ongoing support of contact center platforms including Five9, Verint, LiveVox, Zendesk, and Oracle Fusion Service Cloud. The Contact Center Engineer is responsible for both frontline (Level 1) support and platform administration (Level 2) for contact center systems. This includes user support and triage, platfor