Job Details

Skills

SPM
IT Service Management
ServiceNow

Summary

ServiceNow Administrator / Developer (with SPM)

Remote within the State of Texas

Senior ServiceNow Admin/Developer to automate and optimize enterprise processes. You ll gather requirements, configure/develop on the NOW platform, manage releases, and support production working with minimal supervision and strong judgment. Scope includes ITSM, ITBM, and SPM (Strategic Portfolio Management).

< data-start="378" data-end="397">Responsibilities

Lead ServiceNow enhancements: analyze problems, design maintainable solutions, build/configure (Client Scripts, Business Rules, Data Policies, ACLs), and perform peer code reviews.
Maintain and upgrade the platform; create SQL-based reports/queries; troubleshoot and resolve issues with the team.
Own release management for assigned apps: validate deployables, coordinate installs, triage issues, and drive remediation.
Partner with product owners: elicit/document business & technical requirements, create options, and keep docs current.
Support testing/UAT: environments, test planning, ATF usage, and defect resolution.
Stay current on platform features; recommend new capabilities across ITSM, ITBM, SPM, CMDB, Flow Designer, integrations, and GRC.

< data-start="1178" data-end="1204">Required Qualifications

Bachelor s degree (or equivalent experience in systems analysis/administration).
10+ years SDLC experience (analysis, development, implementation, documentation).
7+ years ServiceNow SDLC; 7+ years with ITSM; 4+ years with ITBM; experience with SPM.
2+ years Flow Designer; 4+ years integrating ServiceNow with third-party systems.
Certifications: ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD).

< data-start="1675" data-end="1687">Preferred

Degree in CS/CIS/MIS.
ServiceNow Implementation Specialist cert(s).
Agile/Scrum experience (ceremonies, grooming, sprint planning).
Experience with CMDB, ITAM, ATF, and GRC.
Strong project management, customer service, and stakeholder relationship skills.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91163900
Position Id: 8880534
Posted 22 hours ago

Company Info

About StaffingAI

At StaffingAI, we make finding the right talent simple and effective. We take the time to understand your needs, workplace culture, and hiring goals to ensure the perfect match. Whether you’re a government agency or a business seeking top talent, we streamline the process — making it effortless and impactful. With over 25 years of experience, we help organizations and job seekers connect in meaningful ways that drive success. Let’s find the right fit together.

ServiceNow Developer / Admin

StaffingAI

Dice Job Match Score™