Position: Data Center Technician
Location: Memphis Tennessee 38118 (onsite)
Duration: 12 months C2H
Job ID: 172683 Job Description:
Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of product located at Customer Site.
o Triage issues with direction from support
o Execute plan of action from Domain Engineer/L3
o Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to the client via case email
o Reseating parts, swap or replace parts
o Server Testing and validation (running diagnostics, capturing and uploading logs)
o Upgrading Firmware as needed
o Parts locker management, manage inbound and outbound parts
o Spare parts management, separate from parts locker (during CW server deployments)
You will be successful in this role if you have:
- High School Diploma or GED required
- May require technical certification or Associate Degree
- Generally, 4-6 years' experience in area of responsibility
Technical Ability ? Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds)
? Experience with server swaps and deployments
? Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements)
? Experience with water cooling servers (desirable, not required)
? Familiarity with Linux
? Has built PCs
? Follows provided Plan of Action (POA) from support
? Stays current with technology (reading, company announcements, continuous learning)
? Can handle the physical demands of the job.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit
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Pay Range: $28- $30/hr. W2
The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
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