Job title: IBM AIOps Consultant – Telecom OSS Service Assurance
Location : Richardson TX, Tampa,FL & Baskin Ridge ,NJ (Onsite)
Skills :Consultant (IBM AIOPS)
JD
Consultant – IBM AIOps | Telecom Service Assurance
Design, configure and implement IBM AIOps / IBM Cloud Pak for AIOps solutions supporting Telecom OSS and Service Assurance operations.
Strong experience in fault/alarm management, event correlation, noise reduction, anomaly detection, root-cause analysis and service-impact identification.
Integrate AIOps with EMS/NMS, monitoring platforms, ITSM systems, network inventory and telemetry/event sources across complex telecom environments.
Hands-on expertise with c, Watson/AIOps capabilities, automation workflows, APIs and event-management integrations.
Apply AI/ML-driven correlation and predictive analytics to improve network availability, reduce alarm volumes and accelerate MTTD/MTTR.
Work closely with NOC, Service Assurance, Network Operations, OSS architects and engineering teams to automate incident detection, correlation and remediation.
Good understanding of 4G/5G, IP/MPLS, Transport/Fiber networks, SNMP/Syslog, REST APIs, Kafka, Linux and scripting/Python.
Experience: 8+ years overall, with strong hands-on experience in IBM AIOps/Netcool + Telecom OSS/Service Assurance.
Key Skills: IBM AIOps | Cloud Pak for AIOps | Netcool/OMNIbus | Event Correlation | Fault Management | Service Assurance | RCA | Automation | EMS/NMS | Telecom OSS | Python/Linux."
