Primary Details Time Type: Full time
Worker Type: Employee
Global Casualty Claims Lead - Location: USA - New York
- Work Arrangement: Hybrid 8-12 day per month in-office
- The salary range for this role is: $156,000-234,000K
The Opportunity This is a highly visible leadership role as the recognized technical expert for Casualty Reinsurance claims, with responsibility for guiding complex matters and shaping best-in-class claim outcomes. The role partners closely with Product, Pricing and global stakeholders to analyze portfolio performance, identify trends, and deliver insight into losses, retro activity, and emerging risks. It provides scope to drive innovation through technology, AI and automation, improving efficiency, reporting and data quality across regions. The position also combines strategic influence with hands-on claim management, fostering technical excellence and knowledge sharing across teams.
Your New Role: - Support the implementation and communication of the Claims strategy to enable the delivery of overall business targets.
- Contribute to the development of appropriate strategies, processes, and procedures for the Claims operation to support the delivery of business targets.
- Assist in the forecast of Claims activity through analysis of business levels and knowledge of the Claims environment to support decision-making.
- Develop and implement processes and procedures to ensure compliance with both statutory and corporate service standards and statutory regulations.
- Maintain efficient handling of own caseload to ensure the prompt, timely, and effective handling of Claims.
- Resolve customer service issues to ensure their prompt and timely resolution.
- Supervise a team of Claims staff to ensure the overall output and quality of the service provided by the team is within specified levels.
- Motivate and develop the team by demonstrating good leadership behaviours and through the use of management best practices, to enable the development of staff to support the achievement of business goals.
- Develop and maintain good client relationships with the insured, agents, service providers, and the general public.
- Ensure recoverable amounts are assessed and effectively followed up and approving significant claims within written authority levels.
Work Experience: - Necessary Work Experience includes:
- Moderate relevant experience.
- Preferred Work Experience includes:
- Experience in handling specific claims matters.
- Experience of working within the Reinsurance/ insurance/legal industry
Preferred Work Experience includes: - Significant exposure to managing high risk and/or high value casualty reinsurance claims,
- Preferred 7-10 yrs Reinsurance experience and/or some Reinsurance and additional relevant work experience
- Involvement with relevant industry groups.
- Legal experience in an insurance setting.
- Advanced knowledge of technology and data is preferred
Qualifications: - Necessary Qualifications include:
- Tertiary Degree or equivalent combination of education and work experience.
Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance."We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.
QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:
- Hybrid Working - a mix of working from home and in the office
- 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
- Competitive 401(k) program with company match up to 8%
- Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
- Tuition Reimbursement for professional certifications, and continuing education
- Employee Network and Community - QBE actively supports six Employee Networks, and many ways to give back to your community
To learn more, click here: Benefits | QBE US
. Why QBE? What if you could have a positive impact - at work and in the world? At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the center of our success.
Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And our international scale means we're big enough for your ambitions, yet small enough for you to make a real impact.
Join us now, so you can be part of our success - and we can be part of yours!
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QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information."""
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Equal Employment Opportunity:""
QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.""
This position is not eligible for be authorized to work in the United States on a full-time basis without the need for current or future sponsorship.
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Supplementary information ""
Global Disclaimer: The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
US Only Disclaimer: To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
US Only - Travel Frequency: Infrequent (approximately 1-4 trips annually)
US Only - Physical Demands: General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.
Skills: Adaptability, Claims Settlement, Critical Thinking, Data Management, Insurance Claims Processing, Insurance Policies, Intentional collaboration, Managing performance, Negotiation, Regulatory Compliance, Reinsurance, Reinsurance Administration, Risk Management, Sound Judgment, Stakeholder Management
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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