Senior Business Analyst – P&C Insurance

Senior Business Analyst – P&C Insurance

Location: Farmington Hills, MI (Hybrid, 3 days/week onsite, Tuesday-Thursday) | Contract-to-Hire

Overview

Our client is seeking a Senior Business Analyst to lead complex business analysis efforts, support production investigations, and drive system enhancements and process improvements. The ideal candidate brings strong property and casualty (P&C) insurance knowledge, excellent analytical and communication skills, and experience translating business needs into effective technology solutions. Guidewire Cloud experience is preferred.

Responsibilities

• Partner with business stakeholders to understand business needs, prioritize requests, and support project and release planning.
• Lead end-to-end analysis of complex business processes, systems, and data to identify improvement opportunities and recommend actionable solutions.
• Gather, document, and validate business requirements, functional specifications, business processes, data mappings, process flows, workflows, procedures, and system controls.
• Collaborate with development, QA, and operations teams to translate business requirements into effective technical solutions.
• Investigate, triage, and troubleshoot production issues; perform root-cause analysis and coordinate resolution with development, QA, and operations teams.
• Use SQL to query and analyze data in support of production investigations and business problem-solving.
• Develop and execute test plans, scenarios, and test cases, leading system testing and user acceptance testing (UAT).
• Support system integrations, process improvements, and the implementation of new tools and technologies.
• Monitor key performance indicators and assess the business impact of delivered solutions.
• Serve as a liaison between business stakeholders, technical teams, and insurance subject matter experts.
• Support Agile delivery practices and contribute to continuous improvement initiatives.
• Provide guidance and mentorship to other analysts as needed.

Required Qualifications

• Bachelor's degree in business, information systems, or a related field, or an equivalent combination of education and experience
• 7+ years of professional business analysis experience, including complex, enterprise-level initiatives
• Strong knowledge of the property and casualty insurance industry, particularly policy, claims, and billing processes
• Proficiency in SQL for querying and analyzing data, including production troubleshooting and investigation
• Experience gathering requirements, developing functional specifications, documenting business processes, and supporting system implementations or enhancements
• Strong analytical, problem-solving, communication, and stakeholder management skills
• Experience working across business and technical teams to deliver system solutions

Preferred Qualifications

• Experience with Guidewire Cloud
• CBAP or PMI-PBA certification (strongly preferred)
• Proficiency with Jira, Confluence, Lucidchart, and testing tools
• Familiarity with Tableau, Power BI, or other data analysis software
• Experience with Agile methodologies, particularly SAFe
• Experience with system integrations, data mapping, and process modeling

Pay rate: $55/hr. This is a 6-month contract-to-hire position, hybrid (3 days/week onsite, Tuesday-Thursday) in Farmington Hills, MI.